Managed Services Archives - Hitachi Solutions

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Warwickshire County Council

How Warwickshire County Council built a new, integrated customer platform on Microsoft Dynamics 365 with Hitachi Solutions, letting residents report, apply, track and pay online, and cutting payment handling to a day and a half.

Office of the Independent Adjudicator

How the Office of the Independent Adjudicator for Higher Education upgraded its complaints-handling and membership systems onto Microsoft Dynamics 365 with Hitachi Solutions, streamlining casework and strengthening security for students across England and Wales.

McArthurGlen

How McArthurGlen built one consistent, group-wide view of brand performance with Microsoft Dynamics 365, giving its teams the insight to optimise the retail mix and plan growth with confidence.

Eurotunnel LeShuttle Freight

How Eurotunnel LeShuttle Freight replaced an ageing CRM with Microsoft Dynamics 365 in five months, giving its pan-European sales team one real-time, 360-degree view of every freight customer.

British Heart Foundation

How the British Heart Foundation modernised The Circuit, the UK's national defibrillator network, with Hitachi Solutions, scaling it on Microsoft Azure and passing 100,000 registered defibrillators.

Fenwick

How Fenwick, trading since 1882, modernised onto Microsoft Commerce within Dynamics 365 to gain a single customer view, clear inventory visibility and reliable financial reporting across every channel.

Department of Health and Social Care

How the Department of Health and Social Care moved beyond a traditional customer-supplier relationship with Hitachi Solutions, building and supporting cloud-based Dynamics 365 Finance, Purchase-to-Pay, HR and Customer Engagement systems.