Our story

Technology strategists with humble beginnings

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Overview

Our mission, vision, and values

Mission – Contribute to society through the development of superior, original technology and products

Values – Harmony, trust, respect, sincerity, fairness, honesty, integrity, pioneering spirit, challenge

Vision – Deliver innovations that answer society’s challenges and inspire the world

From cocktail napkin to global recognition

At the 2003 Microsoft Partner Awards, a savvy entrepreneur and his two business partners were captivated with new enterprise software that promised to revolutionize the way people do business. Inspired by what was to be Dynamics—and the partners who evangelized it—the trio sketched their vision on a cocktail napkin. In 2004, they founded Iteration2, a company built on Microsoft innovation, technology expertise, and a passion for customers. The very next year they were named U.S. Business Solutions Partner of Year.

Over the years, we’ve acquired several companies who have helped us expand geographically and add to our portfolio of expertise and skills. Once Capax Global joined the team, we were finally able to realize our founders’ dream of supporting 100 percent of the Microsoft ecosystem—from D365 to Azure to Modern Workplace to IoT and more.

Today, their pioneering spirit lives on through Hitachi Solutions America. Although the name has changed, the guiding principle is the same—to help clients be more competitive and successful through Microsoft digital transformation technology.

2004

Pioneering Spirit

Our founders form Iteration2 – a technical consulting company built on Microsoft innovation, technology expertise, and a passion for customers. Iteration2 becomes the predecessor of Hitachi Solutions America, Business Solution Group.

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2005

First of Many

As a Microsoft Gold Certified Partner, Iteration2 wins Microsoft Business Solutions Partner of the Year. The company also makes its first of many Microsoft President’s Club & Inner Circle appearances.

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2006-07

Emerging Expertise

In 2006, Iteration2 won the 2nd consecutive US Business Solutions Partner of the Year award (no Microsoft partner had ever accomplished that level of success at that time or since). In 2007, Hitachi Consulting acquires Iteration2, strengthening the foundation for what will eventually be Hitachi Solutions America, Business Solution Group.

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2008-11

Winning Streak

Over the next three years, the company hones its Microsoft skills and wins Microsoft Dynamics CRM Partner of the Year, Microsoft Dynamics AX Partner of the Year, and Microsoft Business Solutions Partner of the Year Finalist.

2012

Same Guiding Principle

Separating from Hitachi Consulting, the company now operates as Hitachi Solutions America, Business Solution Group. Although the name has changed, the company mission remains the same – help clients be more successful through Microsoft technology.

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2013

Into the Great White North

The company acquires leading Canadian-based consulting firm Ideaca to serve the Canadian market and further increase its global footprint.

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2014

Award-winning Expansion

When Hitachi Solutions adds Customer Effective to expand its CRM portfolio, award magic happens. The leading CRM consultancy helps the company win 3 Microsoft Partner of the Year Awards.

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2015

Global Delivery Model

With the strategic acquisition of Dynamics Solution Provider Ignify, the company expands its global reach to India and APAC and strengthens its global delivery capabilities. Icing on the cake — winning Microsoft US CRM Partner of the Year.

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2016-17

Open Innovation

The company launches its Open Innovation Center to develop cloud-based, industry-focused IP. Out of that effort comes the award-winning IoT Service Hub IP. The company also wins two Microsoft Partner of the Year Awards – Worldwide Cloud CRM and Canada Cloud CRM.

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2018

Strong European Presence

After acquiring Germany-based Implexis and dramatically expanding its European presence, the company wins US Dynamics Sales Microsoft Partner of the Year.

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2019

Cross-cloud Capabilities

Once Chicago-based Capax Global joins the team, the company realizes its dream of supporting 100% of the Microsoft ecosystem. Named a “Strong Performer” by Forrester Research, the company also wins the Microsoft MSUS Eagle Award and the Microsoft Global Government Partner of the Year Award.

A rich history

As part of Hitachi, Ltd., we take pride in our rich history and global presence as one of the world’s largest companies. While drawing from a vast network of interconnected Hitachi companies, we go to market regionally and remain agile enough to fully support local clients.

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