How will this eBook help me?

This 17-page guide discusses how unified commerce helps retailers evolve with disruptive retail industry trends, changing customer expectations and demands, and new shopping channels by providing a single, agile system that delivers insightful, efficient service at every customer touchpoint.

Technologically-savvy and discerning customers continue to revolutionize retail with ever changing expectations toward retail service. Unified commerce represents a fundamental shift in how technology supports customer engagement and retail business operations–no longer is technology a standalone, separate entity.

In this ebook, we discuss how cloud-based unified commerce delivers a retail management system that is powerful enough to handle each facet of operational management–from storefronts to back office–while being flexible enough to seamlessly integrate data and processes into a cohesive, all-in-one view of the business. With unified commerce, a retailer evolves their business with their customers–creating the long-term customer loyalty that inevitably leads to long-term business profitability.

What you’ll learn:

• What it means to be a retailer of the future
• Why cloud-based applications are the key to a successful unified commerce platform
• The five trends disrupting the retail industry, and how unified commerce helps retailers stay ahead
• Drive growth with data in the cloud
• How Microsoft Dynamics 365 delivers the next generation cloud unified commerce platform that takes retailers into the future

We look forward to helping you implement new, positive initiatives in your company.