Network Administrator (Bilingual English/Japanese)
Full-time
USA
About the postion
Provide IT support and network administrator service for client located in San Luis Obispo Area California.
- MUST BE local to the San Luis Obispo, CA, USA office or open to relocation
- Full-time onsite M – F
- MUST BE bilingual in English/Japanese
Responsiblities:
Network administration tasks at on-site.
- Maintain Windows based network system, printer, etc.
- Troubleshooting on LAN/Wi-Fi environment.
- Maintain user/group administration, such as AD, GPO, WSUS, VPN, Endpoint Protection, etc.
- Troubleshooting on WAN/LAN/Wi-Fi environment.
- Maintaining network devices Router, Firewall, Switch, WiFi AP, Virtual Machine infrastructure (Hyper-V)
Client computer / smart devices related support to customers, at on-site.
- Maintain, support, and troubleshoot on client computers / smart devices.
H/W and S/W support to customer by contacting vendor/s support.
- Coordination with H/W and S/W vendor and perform IT related support to customers.
Prepare and provide technical services for customers.
- Act for the preventative measures, prepare and provide necessary information for customer’s system stability.
- Work with the client’s IT Department, as necessary.
- Perform other work-related duties as assigned.
Other Responsibilities:
- Reporting to clients and/or Manager
- Daily Time-in/out,
- Field Service Log,
- other administration
What we expect from you
BS or BA in Computer Sciences or equivalent experience
3+ years of experience in system integration projects /tasks for multiple customers
Business communication and documentation skills
English and Japanese bilingual skills (verbal and written) required
Proficient knowledge of:
Requirement:
a) Cisco router; b) Firewall/VPN (Juniper Networks, etc.); c) WiFi (Cisco Meraki, etc.); d) Cisco Switch; e) Windows OS (Client:8/8.1/10, Server 2012/2016); f) Endpoint Protection; g) Diagnose and troubleshooting on network and client computers; h) VMware and Hyper-V;
Preferable:
a) Apple MacBook, Mac OS X, iOS (iPhone, iPad; b) Mobile devices (Android OS, Windows Mobile);
What you can expect from us
We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
About Hitachi Solutions
Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.
As their trusted advisor, we support our clients to deliver on their strategic business initiatives as they unify, automate, and modernize their data and operations to increase efficiency, reduce costs, and enhance their customer's experience. Our over 3,000 team members across 14 countries, and our 18 years of 100% focus on Microsoft technologies and business applications, is how we deliver excellence through expert services and industry-focused cloud solutions.
A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world's largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.