Solution Principal, Business Applications

Full-time Remote position Canada

About the postion

The Solution Principal is a visionary Architect in the Hitachi Solutions organization, working to envision innovative, automated solutions in the Microsoft Dynamics cloud environment. The Solution Principal is part of the Business Applications Consulting team, partnering with the Sales team and driving the technical sales process from solution inception through project initiation to identify deliverables and/or project objectives that meet client needs.

The Solution Principal works with our clients to scope the engagement, discover and analyze high-level requirements in order to define solution architectures with the client, sales, and implementation teams. This role should be capable and comfortable in communicating with client IT leadership and the C-suite, with the demonstrated ability to translate business needs into technical architecture, development standards, and data & process governance. This is a hands-on leadership position in a dynamic, demanding environment.

Duties and Responsibilities 

  • Work with Hitachi Solutions sales and delivery teams, and with our customers’ business and technology teams, to understand customer requirements, and translate them into innovative Dynamics cloud solutions leveraging Hitachi Solutions’ core capabilities.
  • Contribute to crafting sales deals that deliver end to end business solutions for customers from a delivery mindset. 
  • Collaborate with multiple internal and external teams in order to define the scope of work associated with a proposed solution. 
  • Assist in conducting meetings with customers and prospects. Take a leading role in exposition and information gathering in areas where you have knowledge & experience. 
  • Assist in the creation and presentation of sales documents (for example: Estimates, Statement of Work, RFP, Proposal presentation decks).
  • Contribute to ongoing refinement of communications, workshop and delivery templates, processes and best practices for the Solution Principals team.
  • Aggressively identify where standard work and automation can accelerate discovery, communication, and solution identification. 
  • Support customer satisfaction by actively facilitating open and effective communication across customer business units and functional teams through project initiation and support ad hoc requests through project delivery.
  • Support internal engagement through open and effective communication across Hitachi Solutions practice areas, IP and marketing & sales teams. 
  • Travel up to 50% annually to support sales pursuits.

What we expect from you

  • Mastery of Dynamics 365 Finance and Operations and / or Dynamics 365 Customer Engagement solutions including previous experience with design, architecture, configuration, customization and deployment.
  • 8+ years’ experience delivering complex enterprise solutions leveraging Microsoft Dynamics or similar, for a technology consulting firm or direct employment at a large corporation. 
  • 8+ years’ experience working with cross-functional teams and heavily matrixed organization.
  • 4+ years’ experience performing and leading pre-sales activities including deal cost estimation and resource planning.
  • Experience in Power Platform, Power Apps, Data / AI, Customer Insights, Power BI, preferred.
  • Ability to express complex technical and business concepts effectively, both verbally and in writing, with people from many different disciplines with varying degrees of technical experience. 
  • Ability to work independently & support sales pursuits with a geographically dispersed team. 
  • Excellent communication skills, written, verbal and interpersonal skills.  
  • Strong organizational and time management skills. 
  • Must be a self-directed learner. 
  • Problem-solving attitude. 
  • Highly self‐motivated, self‐directed, and attentive to detail. 
  • Experience in contract development preferred to ensure consistency, completeness and compliance with Hitachi Solutions policies. 
  • Certification in relevant Microsoft discipline(s) preferred.
  • Bachelor’s degree in Computer Engineering, Computer Science or equivalent work experience


What you can expect from us

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Hitachi Solutions

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

As their trusted advisor, we support our clients to deliver on their strategic business initiatives as they unify, automate, and modernize their data and operations to increase efficiency, reduce costs, and enhance their customer's experience. Our over 3,000 team members across 14 countries, and our 18 years of 100% focus on Microsoft technologies and business applications, is how we deliver excellence through expert services and industry-focused cloud solutions.

A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world's largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.