Microsoft Agent 365 — a unified control plane for agentic AI

Where agentic AI moves from pilots to production – securely and responsibly

Extend your infrastructure for users to agents

Microsoft Agent 365 is a platform from Microsoft that helps organizations deploy, monitor, and scale AI agents with confidence—embedding security, governance, and lifecycle control from day one so agents deliver measurable business outcomes instead of hype‑driven pilots.

Think of Agent 365 as mission control for your AI agents. As agents move beyond experiments and start doing real work, Agent 365 provides a centralized way to see what’s happening, manage risk, and apply consistent governance—so teams can scale with confidence.

The Challenge

As AI agents proliferate across platforms and tools, organizations face growing risk:

  • Fragmented visibility across agent environments
  • Inconsistent security and governance controls
  • Limited oversight of agent behavior and lifecycle
  • Difficulty translating pilots into real business value

Without a unified approach, agentic AI quickly becomes unmanageable.

Our Approach

Hitachi Solutions delivers governed, domain specific agentic AI, powered by Agent 365 and grounded in enterprise realities. We help organizations:

  • Establish centralized observability across AI agents
  • Implement governance and security controls aligned to enterprise risk models
  • Orchestrate agents across end to end business processes
  • Continuously optimize performance, compliance, and outcomes

The result: AI agents that scale responsibly and deliver real ROI.

“

The best way to manage agents is to extend the infrastructure you use for managing users

Charles Lamana
President, Business Apps & Agents at Microsoft

How We Help

From proof of value to production scale, Hitachi Solutions helps organizations move agentic AI into real‑world operation with confidence.

  • Rapid Proof‑of‑Value Advisory (1 Week)
    Validate use cases, governance requirements, and success metrics before scaling.
  • End‑to‑End Process Orchestration
    Design and implement agent‑driven workflows across systems and platforms.
  • Embedded Governance & Security
    Apply consistent controls for visibility, compliance, and lifecycle management using Agent 365 as the foundation.
  • Continuous Optimization
    Monitor, refine, and evolve agent performance as business needs change.

AI Is Transforming Everything. We Make It Real.

AI isn’t coming – it’s here. It’s in every business process, every customer interaction, every operational decision. The question isn’t whether to adopt AI. It’s who do you trust to make it actually work.

59x

Microsoft Partner of the Year Awards over 18 years

100%

committed to the Microsoft ecosystem

Global GSI

Only a handful of partners with this status worldwide

What we do for our customers:

We don’t just advise on AI. We build it. We deploy it. We run it. Across every industry, on the platform that matters.

  • Agentic AI that runs autonomously in production
  • Copilots embedded in every business application
  • AI agents for manufacturing floors, insurance claims, healthcare operations
  • Predictive intelligence from worker to boardroom
  • AI ready Unified data platforms that turn ‘wait for IT’ into ‘I already have the answer’

Move beyond AI pilots

Build agentic solutions that scale, securely and responsibly. Talk to Hitachi Solutions about governed agentic AI with Agent 365.

Talk to an Expert