Microsoft Dynamics 365 F&O Monitoring

Keep your D365 F&O environment healthy with Hitachi Solutions

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A Microsoft Dynamics 365 performance monitoring service you can rely on

Address issues before they become problems, ensure critical business practices are completed on-time, and improve the user experience and productivity with Hitachi Solutions’ end-to-end support for D365 Finance & Supply Chain. With our round-the-clock monitoring and alert system, we can provide your teams with the critical information they need, when they need it, to proactively address issues and troubleshoot problems.

The more proactive you can be in addressing unseen problems, the better you can optimize the performance of your system and your business. Here’s how we can help.

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Here’s what you get with Hitachi Solutions

Your Dynamics 365 system is a significant investment and critical to operations, so it’s important to dedicate resources to keeping your system running efficiently. However, issues with performance and slow-running systems caused by small errors that cascade into larger problems can be all too common — frustrating your users, monopolizing your technical team’s time, and increasing expenses for your business.

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As your Microsoft 365 managed services provider, Hitachi Solutions provides a comprehensive managing and alerting solution for maintaining the health of your D365 F&O system. Here’s what we have to offer:

  • Complete end-to-end support for the entire Microsoft 365 suite, as our integrated monitoring services span Dynamics 365, Azure, and even your on-prem infrastructure.
  • A cost-effective monitoring solution that minimizes the business impact of system issues by identifying them early, helping to reduce the instances of costly downtimes and stoppages.
  • Near-instant alerts when an issue is detected, providing your technical team with the information and time they need to address problems as soon as they arise and before they can impact your users.
  • Easy-to-use dashboards to generate a convenient, single view into the health of your system and its underlying data, allowing your tech team, IT team, and power users to quickly review current and past performance.
  • Global support through an extensive resource network that aligns to your hours of operation, all while supporting global operations and offices in other locations.
  • The flexibility to choose your monthly subscription coverage — from dedicated business hours to 24/7/365 SLAs — and adjust hours according to your changing business needs.
  • The ability to scale Microsoft 365 managed services according to your business’ needs.
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Batch Job Monitoring

Our system monitors batch job statuses to alert us whenever there are problems. Dashboards receive automatic updates when a batch job fails or when long-running batch jobs take longer than normal, providing you with detailed alerts as soon as possible.

Integration Monitoring

For integrations that use Azure services, we ensure they remain healthy and processing at optimal performance. We can monitor file movement from or towards D365 F&O and send alerts when file transfers fail. All Azure-related information is available side-by-side with the Dynamics 365 F&O status, providing you with single pane-of-glass visibility across the environment.

Performance Monitoring

Our 24/7 monitoring service of your system performance will help you keep a watchful eye on your environment to proactively stay ahead of issues. Get instant updates on specific error messages, errors over time, DTU utilization, data storage capacity, and other matters so you can better troubleshoot errors to optimize performance.

End-to-End Monitoring Solutions

Dynamics F&O Monitoring is just one aspect of Hitachi Solutions’ comprehensive 24/7 remote monitoring service.  Get complete visibility across the rest of your environment, including on-premises, Azure, and Hybrid environments with our all-encompassing monitoring solution. It’s a simple yet effective way to reduce the administrative burden on your operations teams while optimizing your physical, virtual, and cloud-based infrastructures.

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How we compete

Hitachi Solutions has focused solely on the Microsoft software stack for over a decade. This approach sets us apart from other Microsoft 365 managed services providers and uniquely enables us to help you improve, manage, and maintain your Microsoft 365 instance, whether it’s fully cloud-based or in a hybrid configuration.

We’ve also earned more Microsoft partner and customers awards than any other independent software vendor, including:

  • 40x Microsoft Partner of the Year Winner
  • 19x Microsoft Customer Excellence Winner
  • 18x Microsoft Inner Circle Achievement
  • 20x Microsoft President’s Club Achievement

Take the next step in your digital transformation

Microsoft D365 F&O monitoring is only one of the managed services that we provide. Hitachi Solutions offers six solutions tracks designed to make your business’ digital strategy a reality. It’s all part of Digital Compass, our signature playbook for accelerating digital transformation for enterprise-level organizations. From enterprise reporting and analytics to infrastructure modernization, Hitachi Solutions supplies the technology and expertise you need to reach your ideal future state.

Find out how we can help you.

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