How will this eBook help me?
This 17-page guide discusses how unified commerce helps retailers evolve with disruptive retail industry trends, changing customer expectations and demands, and new shopping channels by providing a single, agile system that delivers insightful, efficient service at every customer touchpoint.
Technologically-savvy and discerning customers continue to revolutionize retail with ever changing expectations toward retail service. Unified commerce represents a fundamental shift in how technology supports customer engagement and retail business operations–no longer is technology a standalone, separate entity.
In this ebook, we discuss how cloud-based unified commerce delivers a retail management system that is powerful enough to handle each facet of operational management–from storefronts to back office–while being flexible enough to seamlessly integrate data and processes into a cohesive, all-in-one view of the business. With unified commerce, a retailer evolves their business with their customers–creating the long-term customer loyalty that inevitably leads to long-term business profitability.
What you’ll learn:
- What it means to be a retailer of the future
- Why cloud-based applications are the key to a successful unified commerce platform
- The five trends disrupting the retail industry, and how unified commerce helps retailers stay ahead
- Drive growth with data in the cloud
- How Microsoft Dynamics 365 delivers the next generation cloud unified commerce platform that takes retailers into the future
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We look forward to helping you implement new, positive initiatives in your company.