Offer: Operational Runbook Managed Services

Ensure Smooth Transition and Operational Readiness

Offer: Operational Runbook Managed Services

Every digital transformation solution requires support after the implementation goes live — are you prepared?

An Operational Runbook is a living and breathing guide that provides you with comprehensive best-practices for system maintenance. It covers everything you need to know — from technical details on your environments to security permissions to how to manage product updates and much more.

Value

  • Sustainment
  • Delivery Excellence
  • Continuity
  • Time to Value
  • All Hands on Deck

Scope

  • End-to-end Navigation
  • Incident Management
  • Environment Overview
  • Operational Tasks
  • Triage Process Flows
  • Microsoft Release Cycle

Outcomes

  • Hands-on support guide
  • Stable transition
  • On-going updates
  • Continuous improvement

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