Offer: Monitoring Solution

Managed Services

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Proactively Monitor, Diagnose & Analyze Your Applications Environment

In an age when software solutions are being constructed and developed using the latest cloud technologies, gaining visibility and maintaining enterprise systems has become an increasingly bigger challenge for IT operations. Our Monitoring Solution provides centralized monitoring that can be viewed holistically from a single screen. Through a 24/7 operations center and dedicated service desk with telephone and remote support, we continuously monitor your most critical resources, provide proactive alert management, have specialized add on services, and more.

We have a wealth of knowledge that comes from working with various clients around the world in virtually every industry. We’ve found the success of IT initiatives is directly tied to user satisfaction. Therefore, IT performance monitoring can no longer be limited to tracking IT resources such as CPU, memory, disk, etc. You need flexible, proactive monitoring of your applications and environment.

Why Take Action

  • Reduce administrative burden on operations teams
  • Gain complete visibility into the physical, virtual, and cloud-based infrastructures that support critical services in modern IT environments
  • Make operating processes more consistent
  • Increase standardization across enterprise infrastructure
  • Quickly isolate the root cause of potential issues, pinpoint affected applications, and resolve them before disruptions occur
  • Cost optimization for you IT infrastructure

Services

  • Custom Monitoring Solutions − for on-prem infrastructure, Azure IaaS, PaaS & SaaS monitoring
  • Performance Trend Analysis − for proactive remediation
  • Enterprise Application Monitoring
  • Retail ERP Environment Monitoring
  • Reporting & Analytics − provides a single pane of glass view of the overall health of your system
  • Proactive Alert & Notification − with options for SMS and voice alerts
  • SQL/Azure SQL Performance & Database Monitoring
  • Incident Enrichment & Automation − via integration with ITSM
  • Managed Services − comprehensive 24/7 remote infrastructure & monitoring

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