How will this recording help me?
Watch the recording of our Realize the power of personalization with Customer Insights: Microsoft’s CDP webinar to learn more about how Hitachi Solutions can help retail and CPG companies leverage existing Microsoft investments to enhance the customer intelligence needed to better compete – and win – in today’s data-driven world.
Please note, there are three parts to this session – a summary of retail and CPG business use cases, an overview of Microsoft’s CDP, and a deep dive technical demonstration of Customer Insights (which begins about halfway through the recording).
Discussion topics Include:
- Technical Overview of Customer Insights
- Retail & CPG Industry Use Cases
- Merge & Unify Sources
- Measures & Segments
- Machine Learning Insights
- Data Sources & Connectors
- Outputs & Visualizing with the Power Platform and Dynamics 365