Realize the power of personalization with Customer Insights: Microsoft’s CDP

Retail & CPG Customer Insights Virtual Event

Realize the power of personalization with Customer Insights: Microsoft’s CDP

How will this recording help me?

Watch the recording of our Realize the power of personalization with Customer Insights: Microsoft’s CDP webinar to learn more about how Hitachi Solutions can help retail and CPG companies leverage existing Microsoft investments to enhance the customer intelligence needed to better compete – and win – in today’s data-driven world.

Please note, there are three parts to this session – a summary of retail and CPG business use cases, an overview of Microsoft’s CDP, and a deep dive technical demonstration of Customer Insights (which begins about halfway through the recording).

Discussion topics Include:

  • Technical Overview of Customer Insights
  • Retail & CPG Industry Use Cases
  • Merge & Unify Sources
  • Measures & Segments
  • Machine Learning Insights
  • Data Sources & Connectors
  • Outputs & Visualizing with the Power Platform and Dynamics 365

Watch the Webinar