Managed Services

Expert end-to-end support for all your Microsoft products


The Importance of Managed Services

We'll assess what's driving your IT organization's need for Managed Services - managing risks, scaling your bench, maximizing your application investments, or securing visibility into your application and infrastructure environments.

The Value:

  • Expert monitoring and management of your systems
  • Direct partner and premier support with flexible pricing
  • On- and off-shore resources can tailor to global operations

The Proof:

  • Unmatched, expert support
  • Trusted relationship with award-winning provider
  • Centralized & simplified support across all subscriptions

The Outcomes:

  • Controlled costs & lower cost of ownership
  • Faster deployments
  • Continuous performance improvement & growth

Comprehensive offerings

You can rely on us to help your systems stay up to date and deal with any unexpected roadblocks, so you can remain focused on moving your business forward.

  • Certified local and global support professionals who can provide highly responsive coverage, which can be extended to 24/7/365
  • Customized, scalable full-suite support for Dynamics 365, SharePoint, Azure, Teams, Office 365, Enterprise Mobility Suite, and other Microsoft solutions
  • Centralized global service desk and cloud-based ticketing system
  • Professional cloud-based ticketing system for complete visibility, easy service management and reporting
  • Managed Services provides active account management with a dedicated Customer Success Manager
  • Command center for proactive 24/7 monitoring and alert management of your most critical resources available
  • Flexible add-on services to assist with specialized skills and complex issues

How we compete

For more than a decade, we have focused solely on Microsoft software. This approach has set us apart from other Microsoft managed services providers. It means we can uniquely help you improve, manage, and maintain your entire Microsoft ecosystem—be it on the cloud, on-prem, or in a hybrid environment.

It has also allowed us to garner more Microsoft partner and customer awards than any other ISV, including:

  • 40x Microsoft Partner of the Year Winner
  • 19x Microsoft Customer Excellence Winner
  • 18x Microsoft Inner Circle Achievement
  • 20x Microsoft President's Club Achievement