Microsoft 365 Managed Services

As your Microsoft 365 managed services provider, Hitachi Solutions will deliver all-encompassing, round-the-clock support well beyond go-live.

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Overview

A Microsoft 365 Managed Services Partner You Can Rely On

As your Microsoft 365 managed services provider, Hitachi Solutions will deliver all-encompassing support for Microsoft 365, so your team can focus on what really matters. Confidently deploy emerging technologies and services, reduce operational overhead and IT spend, enhance employee productivity, and more — with Hitachi Solutions’ end-to-end support for the entire Microsoft 365 suite, you can do it all. Whether you’re looking for round-the-clock support or require just a few business hours, we offer the flexibility to tailor your Microsoft 365 managed services package according to your business’ needs.

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Value

Here’s What You Get with Hitachi Solutions

Many companies make the mistake of investing in multiple solutions in order to ensure that their Microsoft 365 suite is mobile, productive, collaborative, and secure for all users. The problem with this approach is that by using many different systems, they inadvertently create a computing environment that is overly complex, difficult to manage, and incredibly expensive.

As your Microsoft 365 managed services provider, Hitachi Solutions completely eliminates the need for multiple disparate systems, eliminating unnecessary costs and complexities in the process. We offer:

  • Complete end-to-end support for the entire Microsoft 365 suite, including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Endpoint Manager, shared Microsoft 365 Services such as Azure AD, and security features.
  • A team of Microsoft-certified consultants to deliver expert guidance, help roll out new features and capabilities, manage and maintain your Microsoft 365 environment, monitor and triage incoming security alerts, and provide support for technical issues.
  • Global support through an extensive resource network that aligns to your hours of operation, all while supporting global operations and offices in other geographies.
  • The flexibility to choose your monthly subscription coverage — from dedicated business hours to 24/7/365 SLAs — and adjust hours according to your changing business needs.
  • The ability to scale Microsoft 365 managed services according to your business’ needs.
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Microsoft 365 Apps Infrastructure Support

We’ll examine your current IT infrastructure, identify gaps in your current capabilities, and provide a detailed report of recommended improvements to optimize Microsoft 365 apps efficiency and budgeting.

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Unified Messaging Assessment

Our team of consultants will analyze your existing Microsoft Exchange and SharePoint infrastructure and provide a thorough assessment of your current state, including opportunities for improvement.

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Product Capabilities & Features Evaluation

We use proven integration methodologies to help you build and deploy new solutions and determine product capabilities. Our team also offers feature support and administration, so you can get the most out of emerging Microsoft 365 technologies and services.

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Microsoft 365 Monitoring

Our 24/7 monitoring service will help you stay ahead of issues, keep a watchful eye on your environment, access real-time reports, and enable you to better understand Microsoft 365 usage across your organization. With Hitachi Solutions, you’ll catch licensing problems before they cause an issue, gain the ability to roll back problematic changes in tenant-level configurations, and reduce clutter by consolidating or retiring unused SharePoint sites.

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Managed Security Services

Let our team of certified experts develop and implement enterprise-level security monitoring protocols and respond to detected incidents. From identifying gaps in your security framework to helping you develop a compliance roadmap for ongoing strategy and governance, we offer comprehensive security services to safeguard your deployment.

A Licensed Microsoft Cloud Solution Provider

Need to add more users to Microsoft 365? As a licensed Cloud Solution Provider (CSP), Hitachi Solutions can provide your licensing for Microsoft online services, including Microsoft 365. Our self-service portal makes it easy to add new users, licenses, or services to your Microsoft 365 managed services package, and combining CSP with managed services opens you up to even more support options.

Learn more about our Cloud Solutions Provider (CSP) program.

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How We Compete

Hitachi Solutions has focused solely on the Microsoft software stack for over a decade. This approach sets us apart from other Microsoft 365 managed services providers and uniquely enables us to help you improve, manage, and maintain your Microsoft 365 instance, whether it’s fully in the cloud, or in a hybrid configuration.

We’ve also earned more Microsoft partner and customers awards than any other independent software vendor, including:

  • 40x Microsoft Partner of the Year Winner
  • 19x Microsoft Customer Excellence Winner
  • 18x Microsoft Inner Circle Achievement
  • 20x Microsoft President’s Club Achievement

Take the Next Step in Your Digital Transformation

Microsoft 365 managed services is just the beginning. Hitachi Solutions offers six solutions tracks designed to make your business’ digital strategy a reality. It’s all part of Digital Compass, our signature playbook for accelerating digital transformation for enterprise-level organizations. From enterprise reporting and analytics to infrastructure modernization, Hitachi Solutions supplies the technology and expertise you need to reach your ideal future state.

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