Employee and customer expectations have accelerated today’s pace of business. To keep up, you need to minimize repeated tasks for your team and provide easy self-service for customers. Chatbots have become increasingly popular as the go-to answer for meeting these growing demands.
Microsoft Power Virtual Agents allows you to build sophisticated, AI-powered bots for a range of requests — from providing simple answers to common questions to resolving issues requiring complex conversations. And, these bots can be created easily, without the need for data scientists or developers!
Hitachi Solutions are experts at putting your data to work for you and tailoring effective Power Platform engagements for any industry and any goal. Among other things, we’ve helped customers use Power Virtual Agents to automate and build chatbots for:
Our experienced team works with you to evaluate your current environment so we can develop trainings and workshops customized for your unique business requirements. We’ll help you leverage Power Virtual Agents and amplify the power of your data with confidence.
In this edition of Power Platform Insights, our tech hub of experts address 9 customer FAQs — from “How do you decide if you should use low-code vs traditional development?” to “What are the steps to move an application from SharePoint to Dataverse?”
Minimize repeated tasks for your team and provide easy self-service for customers