What is Power Virtual Agents?
Employee and customer expectations have accelerated today’s pace of business. To keep up, you need to minimize repeated tasks for your team and provide easy self-service for customers. Chatbots have become increasingly popular as the go-to answer for meeting these growing demands.
Microsoft Power Virtual Agents allows you to build sophisticated, AI-powered bots for a range of requests — from providing simple answers to common questions to resolving issues requiring complex conversations. And, these bots can be created easily, without the need for data scientists or developers!