In today’s dynamic enterprise environment, navigating complex custom workflows and configurations can be daunting for new or occasional users. Traditional support processes often result in long wait times for ticket resolution, which can be frustrating and inefficient.
Additionally, users frequently struggle to access the right documentation when facing unique challenges or uncommon tasks.
AI-powered assistance provides instant answers, reducing reliance on support staff and improving user satisfaction with guided troubleshooting and customizations. Automated support ticketing also streamlines ticket creation and management directly through Copilot.
Watch our on-demand webinar to see how Microsoft Dynamics 365 Copilot can revolutionize your helpdesk with AI-powered support.
Why watch?
- Simplify complex customizations and navigate intricate workflows with ease.
- Discover how Copilot can provide quick answers, reducing dependence on traditional support.
- Explore how guided troubleshooting and customizations can improve user experience.
- Learn to create and automate support tickets efficiently.
- Access documentation quickly and retrieve relevant information fast, minimizing downtime.
Meet our Speakers:
- Shwet Jain – Enterprise Architect, Dynamics 365 F&O
- Mayukh Bose – Sr. Technical Architect, Dynamics 365 F&O