How will this webinar help me?
Can you monitor all your customer interactions and activities in one central location, with a 360-degree view? Utilizing the power of AI with Microsoft Dynamics 365 Customer Insights unifies all of your customer data, allows you to gather a 360-degree view of your customers, and provides for personalized engagement across channels.
You can now leverage AI with Microsoft Dynamics 365 Customer Insights, a finished SaaS application to maximize customer lifetime value, by unifying their customer data across all sources, gain a 360-degree view of customers, and unlock insights that power personalized, authentic engagement across channels, taking a different approach compared to the traditional custom-build solutions, done through configurations instead of coding!
- Introduction and discovery to better understand your objectives, challenges, and environment
- Get a holistic view of customers – See how we bring data from all sources together to gain a single view of contacts or accounts
- Unlock insights and take action – Learn how we empower LOB professionals to intelligently personalize digital and 1:1 interactions with contextual insights
- Adapt and extend – Understand how to get started quickly with a pre-built solution that’s also fully extensible and customizable with Power Platform & Azure
- Rely on a productive and trusted platform – Learn how you can invest with confidence in a solution that is compliant by design and let’s you maintain control of your customer data
- Wrap up and next steps to take advantage of AI-powered Customers Insights within your organization