On-Demand Webinar

Customer Insights-in-a-Day

Utilize the power of AI with Microsoft Dynamics 365 Customer Insights to unify all of your customer data

How will this webinar help me?

Can you monitor all your customer interactions and activities in one central location, with a 360-degree view? Utilizing the power of AI with Microsoft Dynamics 365 Customer Insights unifies all of your customer data, allows you to gather a 360-degree view of your customers, and provides for personalized engagement across channels.

You can now leverage AI with Microsoft Dynamics 365 Customer Insights, a finished SaaS application to maximize customer lifetime value, by unifying their customer data across all sources, gain a 360-degree view of customers, and unlock insights that power personalized, authentic engagement across channels, taking a different approach compared to the traditional custom-build solutions, done through configurations instead of coding!


  • Introduction and discovery to better understand your objectives, challenges, and environment
  • Get a holistic view of customers – See how we bring data from all sources together to gain a single view of contacts or accounts
  • Unlock insights and take action – Learn how we empower LOB professionals to intelligently personalize digital and 1:1 interactions with contextual insights
  • Adapt and extend – Understand how to get started quickly with a pre-built solution that’s also fully extensible and customizable with Power Platform & Azure
  • Rely on a productive and trusted platform – Learn how you can invest with confidence in a solution that is compliant by design and let’s you maintain control of your customer data
  • Wrap up and next steps to take advantage of AI-powered Customers Insights within your organization