How will this webinar help me?
Watch the recording of our Elevate Customer Interactions with New Microsoft Dynamics Wave 1 2021 Features webinar to learn more about how new innovations and capabilities in Dynamics 365 can help you improve customer interactions across your organization:
- Enhancements to Customer Journey Orchestration
- New First Party Voice and Virtual Agent capabilities
- New portal features for technician tracking, self-scheduling, and embedded surveys
- Improved AI-based financial insights to help predict customer payments so you can tailor communications