On-Demand Webinar

Elevate Customer Interactions with New Wave 1 2021 Features

A Dynamics 365 Virtual Event

How will this webinar help me?

Watch the recording of our Elevate Customer Interactions with New Microsoft Dynamics Wave 1 2021 Features webinar to learn more about how new innovations and capabilities in Dynamics 365 can help you improve customer interactions across your organization:

  • Enhancements to Customer Journey Orchestration
  • New First Party Voice and Virtual Agent capabilities
  • New portal features for technician tracking, self-scheduling, and embedded surveys
  • Improved AI-based financial insights to help predict customer payments so you can tailor communications