How will this webinar help me?
Did you know, according to Gartner, 70% of customers will spend more with good service while 86% of customers will leave as a result of poor service? This means you don’t get a second chance to make a good impression when it comes to your brand.
Hitachi Solutions is a proven force in helping our Banking, Credit Union, and Financial Services clients deliver exceptional customer experiences every time. Leveraging deep industry expertise, our own IP, and the power of the Microsoft platform, we understand the technology and resources needed to ensure the fast, consistent, and personalized interactions today’s customers are demanding.
Watch this 20-minute on-demand webinar to gain insights into how we’re empowering our clients to deliver high-performance customer experiences across all channels. You won’t want to miss Industry Director Phil Dudovicz discuss:
- Insights, best practices, and KPIs
- The core tenants of high-performance customer experiences
- Common scenarios through live chat, SMS chat, the bot-to-agent handoff, and more
Download the on-demand webinar today!