On-Demand Webinar

How Customer Experience is Critical to Growing Your Business

How do you connect customer experience (CX) to growing your business?

How will this webinar help me?

Delivering exceptional customer experiences is a business challenge every industry is faced today. In fact, Forrester data shows nearly 40 percent of purchase influencers identify improving their customers’ experience as a top priority for their organization, second only to growing revenue.

How do you connect customer experience (CX) to growing your business? And what does growth mean for your business?

Watch our on-demand webinar to see how Hitachi Solutions and Microsoft can help your business achieve your growth goals through customer experience.

Areas of Focus

  • How your customers are critical to your growth
  • How Microsoft’s All in One Digital Contact Center technology supports growth through centralized customer experiences
  • Demonstration of Microsoft D365 Dynamics Voice

Featured Speakers

Sarah Critchley, Director of Customer Experience at Hitachi Solutions