On-Demand Webinar

Unlock the Data in Customer Reviews using Natural Language Processing

Turn previously unusable unstructured data into valuable insights

NLP-In-RCG Webinar NLP-In-RCG Webinar

How will this webinar help me?

Our on-demand webinar will provide you with a deeper understanding of natural language processing (NLP) technology and how it can help you turn previously unusable unstructured data into valuable insights that strengthen your customer relationships, promote loyalty, and elevate your brand.

This discovery session dives deep into everything you need to know about NLP including:

  • NLP features, capabilities, and best practices
  • Where to find new sources of unstructured data and how to mine it for valuable customer sentiments (Facebook, Google, Yelp, YouTube, BBB, and Angie’s list for example)
  • The many benefits of NLP, AI, and machine learning for retail and CPG companies, including improved reputation management, enhanced customer engagement, better and more accurate business decisions, and much more

Featured Hitachi Solution Presenters

  • Deb Marotta — VP, Retail & CPG
  • Fred Heller — Data Scientist