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On-Demand Webinar

The Future of Service is Here

What You Need to Know to Harness the Power of Service Transformation in Your Organization

How Will This Webinar Help Me?

Join Hitachi Solutions and Microsoft for a preview into what’s ahead in the future of service.

Unlocking value from the service experiences you deliver to your customers does not have to be a daunting task and improving operational efficiency and agent and customer satisfaction is possible.

Dive into how AI-powered solutions such as Microsoft D365 Contact Center and Copilot are helping organizations harness the power of transforming the service experience.

Join us for insights into:

  • Service Transformation: Dive into how flexible, scalable cloud-based AI-driven solutions are enhancing the service experience, streamlining operations, and uncovering cost efficiencies.
  • The Microsoft Vision: Gain insight into how Microsoft D365 Contact Center, Copilot, and more are changing the landscape of the service experience both now and into the future.
  • Industry Scenarios: See how service transformation is unfolding in real-world scenarios including manufacturing and service organizations and healthcare payors.
  • What You Can Do Now: Learn best practices for what successful organizations are doing today to ensure they’re delivering seamless service experiences across channels now and enabling their business for the service needs of tomorrow.

Don’t miss this opportunity to learn how to stay ahead of the curve and leverage technology to drive impactful service transformation in your organization.

Presenters

Michael Mendoza Hitachi Solutions
Phil Dudovicz Hitachi Solutions
James Bowen Microsoft