How will this recording help me?
Watch the recording of our first virtual Member Experience briefing. During this session, our team discussed and demonstrated how Hitachi Solutions and Microsoft are enabling credit unions to optimize the member experience through connected technology.
Discussion Topics:
- Introduction & Industry Trends
- Establishing the Business Case for Member Relationship Management
- Overview of Key Performance Metrics
- Demonstration of the Omni-Channel solution
- Hitachi Solutions’ Member Experience Workshop