How will this webinar help me?
Moving to a Product as a Service model requires transforming the service experience to support this new way of business. Identifying how to more effectively engage customers, enhance worker productivity, and accelerate a successful transition from reactive to predictive operations are all critical to driving outcome-based service success.
Join this webinar to learn the core service transformation principles that lead to world-class service, and how to drive the shift to world-class service in your organization.
Key takeaways:
- Understand the key elements of a world-class service organization
- Identify important trends and developments in delivering world-class service
- Learn key considerations to keep in mind when embarking on a service transformation journey
Featured Experts:
Michael Mendoza, Director of Field Service, Hitachi Solutions America, Ltd.
Julia Jeschke, Director of Global Solution Strategy, Dynamics Field Service, Microsoft
On-Demand Webinar Series: Strategy, Service, Data: The Three Pillars of Product as a Service Success – Why You Should Watch Now
Be sure to check out the other webinars in the series:
- In How to Build Value with the Right Product as a Service Strategy, you’ll hear expert advice on how to develop a winning strategy that delivers tangible business value and outcomes to both your company and your customers. Watch now!
- In What Do Connected Products Really Mean?, you’ll discover the key components needed to achieve end-to-end product connectivity. Watch now!