Customer Relationship Management (CRM)
Field Service on the Go: Experience the Power of Copilot in Mobile App
In today’s fast-moving world, field service teams need more than just tools—they need intelligent solutions that work wherever they are. At Hitachi Solutions, we are proud to introduce the next leap in service excellence: the Microsoft Dynamics 365 Field Service mobile application, now supercharged with Microsoft Copilot AI. Prerequisites: What You Need to Get Started […]
Amp Up Your Marketing Game: Effortless Segment Creation with AI in Dynamics 365 Customer Insights
Are you ready to revolutionize your marketing campaigns and reach the right audience with just a few clicks? Dynamics 365 Customer Insights and AI-powered Microsoft Copilot lets users create complex customer segments as easy as typing a sentence. Here’s how you can harness this game-changing feature, from setup to execution. Objective The goal is to […]
Revolutionizing Field Service with AI: A Smarter, Faster, and More Efficient Approach
In today’s fast-paced business environment, efficiency and customer satisfaction are top priority. At Hitachi Solutions, we understand these needs and are excited to share how we’re transforming field service operations with the power of Artificial Intelligence (AI). The Challenge: Streamlining Service Requests Traditionally, managing field service requests involves a lot of manual effort. Service teams […]
Hitachi Solutions Asia Pacific Strengthens Partnership with Microsoft as a FastTrack Portfolio Partner for Dynamics 365
Hitachi Solutions Asia Pacific proudly reaffirms its commitment to leveraging best practices in Dynamics 365 implementation as a distinguished Microsoft FastTrack Portfolio Partner. MARCH 2025 – We are thrilled to announce that Hitachi Solutions Asia Pacific, a leading provider of global industry solutions on the Microsoft platform, has been officially recognized as a Microsoft FastTrack […]