Customer Relationship Management (CRM) Archives - Страница 4 от 7

Strike Energy Services

How Strike Energy Services implemented Microsoft Dynamics AX in just six months and within 2% of budget with Hitachi Solutions, standardising processes across the business and anticipating a 20 to 30% revenue gain.

U.S. Xpress

How U.S. Xpress unified customer information across all its divisions on Microsoft Dynamics CRM with Hitachi Solutions, cutting seven-hour sales prep to 90 seconds and recovering around $350,000 a year in lost-opportunity costs.

Trimac Transportation

How Trimac Transportation replaced Salesforce with Microsoft Dynamics 365 Customer Engagement and automated its contract management with Hitachi Solutions, uniting its lead-to-cash cycle and laying the foundation for a self-service customer portal.

MVP Health Care

How MVP Health Care replaced a makeshift, siloed CRM with a centralised Microsoft Dynamics 365 member-engagement platform built with Hitachi Solutions, expecting to save $6 million a year while rolling out to 1,400 users.

Grant Thornton

How Grant Thornton replaced inconsistent, country-by-country CRM systems with one global Microsoft Dynamics CRM template, "OneView", built with Hitachi Solutions, giving 31,000 people in 100 countries a consistent view of clients and relationships.

Office of the Independent Adjudicator

How the Office of the Independent Adjudicator for Higher Education upgraded its complaints-handling and membership systems onto Microsoft Dynamics 365 with Hitachi Solutions, streamlining casework and strengthening security for students across England and Wales.

Rotork

How Rotork unified a fragmented, 75-app global IT estate onto a single Dynamics 365 core, building a scalable blueprint now rolling out across 39 sites worldwide.

Aberdeen City Council

How Aberdeen City Council unified adult and children's social care on Microsoft Dynamics 365, giving staff a single, 360-degree view of every individual and freeing them from manual processes.

Environment Agency

How the Environment Agency replaced ageing, fragmented systems with configurable Microsoft Cloud applications built with Hitachi Solutions, cutting processing times by up to 80% and saving industry an estimated 11,000 days a year.

Department of Health and Social Care

How the Department of Health and Social Care moved beyond a traditional customer-supplier relationship with Hitachi Solutions, building and supporting cloud-based Dynamics 365 Finance, Purchase-to-Pay, HR and Customer Engagement systems.