Hitachi Solutions
Laying a Foundation for 2024: AI for the Way We Work
The impact of generative AI made its way into nearly every business conversation in 2023 much like “You’ve Got Mail,” did during the advent of the Internet. In the year since, nearly every organization is trying to figure out what that means and how best to move forward. Some organizations are treading slowly with a […]
3 Call Center KPIs You Can Improve Today
Call centers are the front line of customer service for many organizations, and their performance has a significant impact on customer satisfaction, loyalty, and even bottom lines. Your customers trust you with their sensitive information and we need to safeguard it, while at the same time delivering a consistent and quick process for verification when […]
Top 5 Trends to Look Forward to in 2024 for Generative AI
As we bid farewell to 2023, we reflect on a pivotal year in generative AI, significantly shaped by the emergence of tools like Microsoft’s Copilot and OpenAI’s ChatGPT. From breakthroughs in natural language understanding to significant strides in AI-driven personalization, the power and potential of AI have never been more evident. Generative AI has been […]
Hitachi Solutions’ approach to Regression Testing
In the ever-evolving landscape of software development, the need for reliable and efficient testing methodologies has never been more critical. Enter Hitachi Solutions' cutting-edge approach to Regression Testing, a systematic process designed to create a repeatable set of tests, ensuring that software solutions remain resilient in the face of changes
Non Functional Testing
Non-functional testing (NFT) refers to the evaluation of a system's characteristics that aren't related to specific behaviours or functions. While functional testing assesses what the system does, non-functional testing focuses on how well it performs those functions. It encompasses various aspects such as.
Hitachi Solutions Helps Lee Company Meet Modernization Challenge and Scale for Growth
To ensure Lee Company could meet its ambitious goals for both revenue and geographic growth, the company knew it had to update its 20-year-old, on-premises ERP system and digitally transform its entire organization across all business units— a huge undertaking for a diverse sales, service and construction provider. Lee Company now has an end-to-end Dynamics […]
5 Ways Artificial Intelligence is Helping Reduce the Burnout Impacting Frontline Healthcare Workers
Artificial Intelligence (AI) is having a dramatic impact on the healthcare industry. From how data-driven analytics and interoperability are revolutionizing patient care to the game-changing technology and trends impacting the industry, artificial intelligence is an inescapable topic today. The demand for healthcare services has never been higher. An aging population, mental health crisis, and explosion […]
How Industries can Unlock Data and AI Innovation for Greater Value
Data and AI Innovation. While each industry has its unique use cases, one thing is pervasive: the potential for transformative change. AI has been proven to save time and money by increasing efficiency and productivity. As AI becomes smarter and more scalable, it will become even more widely adopted by every industry and business application. […]