Who Are We?

Hitachi Solutions specializes in helping healthcare organizations achieve their digital modernization goals with industry-focused solutions that harness the power of Microsoft technologies. Fueled by nearly two decades of experience, we deliver end-to-end business transformation through advisory services, industry and technology expertise, and implementation excellence. Our goal is to accelerate digital modernization initiatives that help our healthcare customers overcome obstacles, enhance care efficiency, improve patient outcomes, drive business value, and do more with their data.

Deliver the Experiences Patients & Providers Expect

You can’t afford to stand still. Patient and provider expectations are evolving. You need to deliver personalized experiences while empowering patients throughout their wellness journey and engaging providers across all touchpoints. Using your data to your advantage is ideal but managing multiple sources of data — and turning data into usable insights — can sometimes be easier said than done.

If you’re like most healthcare organizations, you have massive amounts of data but may not have the time, expertise, or in-house resources to manage it properly and maximize its value. To glean the patient intelligence you need, you must find a cost-effective way to simplify and centralize your data sources.

Hitachi Solutions can make sense of your data dilemma. Empower is a streamlined method of rapidly centralizing your data sources onto a single cloud platform — in a matter of days. We wrangle your varied data — supporting more than 200 sources — onto the Empower Data Platform where it can then be used to manifest the insights you need to rapidly improve the patient and provider experience and simplify billing, claims, and scheduling — all at the same time.

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of patients said they’d consider switching to a provider who offered a better digital experience.

1 in 3

health plans cite rising customer expectations as the primary driver behind their plans for digital transformation


of healthcare organizations are already using patient data predictive analytics

Improve Care Coordination & Clinician Productivity with Automation

At Hitachi Solutions, we work with our healthcare customers to modernize operations through automation. Sure it is possible to implement automation on your own, but there are numerous advantages in leveraging an experienced partner that has a proven track record of successful implementations.

Our industry and advisory expertise helps you identify and prioritize the business processes and tasks that are prime for automation, set goals, establish metrics, and get your organization on the path to boosting clinician productivity. As an example, automation can enable staff to better care for patients by reducing administrative load. And automating patient allows for more time to be spent caring for patients.

At Hitachi Solutions, we use Microsoft’s Automation Center of Excellence (CoE) as a blueprint when working with our customers. The CoE provides the tools necessary to embed a culture of automation — from adoption to governance — and provides resources and best practices to get automation right the first time.

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Enhance Operational & Clinical Analytics

Achieving operational efficiency in any healthcare organization requires a lot of data, but not just data for data sake. Operational efficiency requires real, actionable insights into the data generated across all departments within the organization including, for example, care coordination, patient discharge, and billing.

Many of Hitachi Solutions’ healthcare customers are seeking efficiencies in areas such as discharges and transfers, capacity management, and resource management. Additionally, we’re helping our customers become better at assessing risk using patient data, so their care teams are empowered.

  • Improve staff satisfaction, efficiency, and experience (remove manual tasks, improve communication, coordination)​
  • Improve patient flow, experiences, and outcomes​
  • Reduce delays, reduce re-admittance, reduce elective procedure cancellations due to resource constraints (all of which impact performance)​

The Future of Healthcare is Here

See more of our Hitachi Solutions’ expertise here.