Customer & User Experience Archives - Página 7 de 9

Balancing Personalization and Data Privacy: Challenges and Opportunities in AI-Driven Marketing

If the last six months have demonstrated anything, it’s that AI is moving full speed ahead. And marketing departments stand to benefit exponentially, as AI surfaces a new world of detailed data analysis and insights that can be used to personalize marketing outreach in expanded and hyper-individualized ways. It can be a two-sided coin: to […]

Seizing the Future of Banking: The Definitive Guide to Omnichannel Banking

As digital transformations ripple through industries worldwide, the banking sector stands on the brink of a revolution. Artificial intelligence, machine learning, and automation are no longer distant aspirations – they have become essential components of the contemporary banking ecosystem. With the relentless acceleration of technology and evolving customer expectations, traditional banking structures are increasingly insufficient. […]

Revolutionizing Healthcare Call Center Identity Verification

Customer, patient, and member service operations can be transformed while ensuring privacy and the security of sensitive information.

Customer Data Platform Key to Driving Real-time Marketing and Customer Experience

To be successful, companies are being driven by data and the wisdom it provides. Learn how to deliver clear and consistent insights.

Shoptalk 2023: Omnichannel Morphs into Unified Commerce and the Store Associate Takes Center Stage

The annual March event is one of the retail industry’s premier conferences, bringing together thousands. It comes down to people and data.

Empowering Your Company with Unified Data

With the Hitachi Solutions Empower Data Platform, any company can be a data and AI-driven company. You just need the right tool for the job.

The Nuts and Bolts of Application Modernization, Migration, and Cloud-Native Development

Getting to the cloud doesn’t mean your enterprise system is cloud-native. How do you approach modernizing your applications?

How to Improve Retail Customer Service: 10 Best Practices

Retail has evolved and so should your customer service strategy. Follow our advice on how to take retail customer service to the next level.

Meeting Customers Where They Are in our New Fiscal Year

This year at Hitachi Solutions, we’re leaning in even more to helping our customers find focus and drive valuable projects.

Hitachi Solutions Asia Pacific recognized as winner at the 2023 Microsoft Singapore and Asia Pacific Region Partner of the Year

Hitachi Solutions continues to demonstrate excellence in digital transformation and implementation of solutions based on Microsoft technology across the Asia Pacific region. SINGAPORE — April 06, 2023 — Hitachi Solutions Asia Pacific, a leading provider of global industry solutions powered by the Microsoft Cloud, was announced a winner in the Singapore Intelligent Line of Business […]