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Government

Sustainable government transformation. Human-centric by default. Powered by Microsoft.

Our approach

We design for humans.

We help Government to do more with less by using Microsoft solutions to automate, save time, and build tools that strengthen, rather than replace, human judgement.

Every service starts with people: how they work, what gets in their way, and how technology can make their day simpler.

From early design to live operation, we work alongside teams to test ideas, refine them, and embed ways of working that last.

When human experience leads design and delivery, services adapt more easily to policy shifts, new technologies, and the people who rely on them.

Microsoft Government Partner of the Year

Government’s partner for the design and delivery of sustainable, human-centred, Microsoft solutions and digital services.

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Our team

We have a uniquely large proportion of former civil and public servants on our team which allows us to attain deep cultural alignment with clients, constructively challenge with genuine empathy, and tailor solutions to what government teams truly need. Our team has more than:

55+

former civil and public servants

318+

years of civil experience

500+

years of delivery to government

Our focus

Sustainable government transformation.
Human-centric by default.
Powered by Microsoft.

When the Chancellor called for an end to “waste” in Whitehall, it put efficiency firmly back on the agenda. We wanted to understand what that really means in practice: what waste looks like in government, what it takes to tackle it, and whether departments are on the right track.

Working with Total Politics and industry partners, we spoke to people across the Civil Service to explore ways to help make work simpler, services better, and savings sustainable. The result is new insight into how to deliver transformation that’s both effective and human.

Our services & expertise

Our credentials

Microsoft

  • Microsoft Government and Finance Global Partner of the Year 2025
  • Microsoft Partner of the Year 2025 Finalist in Build and Modernize AI Apps, Dynamics 365 Supply Chain, Dynamics 365 Sales and Customer Insights, and Low Code Application Development
  • 22 years in Microsoft’s Inner Circle (including 2025)
  • Microsoft Solutions Partner across AI Business Solutions, Cloud and AI Platforms, and Security with 18+ specializations

Industry

  • Keystone member of the Government Digital Sustainability Alliance
  • Crown Commercial Service Supplier
  • Cyber Essentials Plus Certified
  • ISO-Certified across quality, environment, service, business continuity, information security, and privacy management
  • Recognized in the Smarter Working Live Awards for our regulatory services customer experience work with the Environment Agency

Our innovation

Government cloud interoperability

In a milestone collaboration with Microsoft, we demonstrated that UK government departments can securely utilize Microsoft applications, including Power Platform, Dynamics 365, and Copilot, with data stored in AWS, without requiring the movement or duplication of sensitive information.

The proof of concept, delivered for a major central government department focused on public safety, represents a significant breakthrough in addressing long-standing barriers to cloud interoperability in the public sector.

Who we work with

We partner with central government departments and agencies across environment, public safety, health, education, and local and devolved government.

Department of Health & Social Care

Every single person I have come across is competent, knowledgeable, passionate and articulate. It’s a real pleasure to engage and work with Hitachi Solutions.

DHSC

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Our advisory & assessment offerings

We offer both templated and custom discovery engagements to help you re-envision back-office systems and front-line digital services. Get in touch with us to see if you are applicable for Microsoft funding to get you started.

Apply structure and intention to your organization’s AI journey with our practical, proven design sprint. We help you understand AI’s potential, identify high-impact use cases, and rapidly develop an initial prototype to validate value fast and build momentum for AI-led enterprise scale transformation.

Understand where your organization stands on the path to digital and AI transformation. This assessment evaluates readiness across strategy, leadership, culture, process, and technology, highlighting practical next steps to build capability and confidence.

Modernize your correspondence and citizen engagement processes. Using our proven correspondence accelerator, we help identify key challenges, improve processes, and transform your correspondence technology ecosystem.

Gain a clear, evidence-based view of your cloud and data landscape. Our cloud assessment service provides actionable insight and a tailored, security-first roadmap that aligns technology modernization with organizational goals.

Transform finance and HR operations with Microsoft Dynamics 365 and Copilot for ERP. Explore ways to simplify processes, automate reporting and approvals, and connect people, data, and budgets to enhance transparency, accountability, and performance.

In a focused two-week sprint, co-create a Minimum Viable Product (MVP) using Microsoft Power Platform. Combining design thinking with hands-on development, we work with your team to address a high-value challenge and deliver tangible results fast.

Accelerate secure multi-cloud adoption with a two-week assessment that designs a scalable, compliant, and high-performance connectivity solution across Azure, AWS, and Google Cloud.

Reimagine citizen and stakeholder engagement with Microsoft Dynamics 365 and Copilot for Service. Through an interactive workshop, identify opportunities to automate case management, improve responsiveness, and integrate front- and back-office systems for better outcomes.

Talk to our government experts

Find out how our people-first approach to technological innovation can change your world.

Contact us