Data & Analytics

How Financial Services Organizations Can Optimize Their AI Data Platform Risk-free

How Financial Services Organizations Can Optimize Their AI Data Platform Risk-free

Learn the details of how you can leverage our valuable offer and let Empower put your data ingestion headaches behind you.

Beyond the Warehouse: Lakehouses Modernize Data Architecture

Beyond the Warehouse: Lakehouses Modernize Data Architecture

This is the first article in a four-part blog series where we’ll look at the evolution of data storage and analytical architectures and how they contribute to creating mature, data-driven organizations. Customer maturity along the data spectrum is indeed a journey, and building the appropriate architecture over time is a key component. Join us as […]

Mapping the Retail Customer Journey: How to Get Started

Mapping the Retail Customer Journey: How to Get Started

Develop a holistic view of your brand’s customer journey and optimize each individual touchpoint with customer journey mapping.

Top Banking Industry Challenges in 2026 (And How Microsoft-Powered Solutions Solve Them)

Top Banking Industry Challenges in 2026 (And How Microsoft-Powered Solutions Solve Them)

Banks and credit unions face rising fraud losses, compliance costs, and customer expectations in 2026. See the top challenges — and how real institutions solved them with Microsoft technology and Hitachi Solutions.

8 Key Ways to Improve Customer Service in Banks

8 Key Ways to Improve Customer Service in Banks

Customer experience has become a key competitive differentiator in the financial services industry. Since customer service is a core component of the customer experience, it’s vital that banks and credit unions not only look for ways to improve customer service in banks, but to completely exceed expectations.