Customer Stories

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London Borough of Southwark

How the London Borough of Southwark built a Modern Data Platform on Microsoft Azure with Hitachi Solutions, bringing fragmented data together into a single view and cutting some monthly reports from three days to a few hours.

Grant Thornton

How Grant Thornton replaced inconsistent, country-by-country CRM systems with one global Microsoft Dynamics CRM template, "OneView", built with Hitachi Solutions, giving 31,000 people in 100 countries a consistent view of clients and relationships.

Monmouthshire County Council

How Monmouthshire County Council replaced an unmanageable spreadsheet with a Microsoft Power Platform solution built by Hitachi Solutions, giving its Community Links team a single view of every citizen and supporting 386 people in its first months.

Sankyu

How Sankyu, a global logistics and engineering group, moved from Microsoft Dynamics AX 2012 to a cloud-based Dynamics 365 Finance and Operations platform with Hitachi Solutions, standardising operations across Singapore, Malaysia and Indonesia.

Office of the Independent Adjudicator

How the Office of the Independent Adjudicator for Higher Education upgraded its complaints-handling and membership systems onto Microsoft Dynamics 365 with Hitachi Solutions, streamlining casework and strengthening security for students across England and Wales.

Aberdeen City Council

How Aberdeen City Council unified adult and children's social care on Microsoft Dynamics 365, giving staff a single, 360-degree view of every individual and freeing them from manual processes.

Keller

How Keller Foundations consolidated multiple accounting and point systems onto Microsoft Dynamics, giving a billion-dollar geotechnical business detailed project insight and the discipline to scale through acquisition.

Lacrosse

How LaCrosse Footwear replaced its ageing on-premise Dynamics AX with Microsoft Dynamics 365 Finance & Operations and Supply Chain Management, going live on time across seven stores and two distribution centres with no business disruption.

Environment Agency

How the Environment Agency replaced ageing, fragmented systems with configurable Microsoft Cloud applications built with Hitachi Solutions, cutting processing times by up to 80% and saving industry an estimated 11,000 days a year.

Rotork

How Rotork unified a fragmented, 75-app global IT estate onto a single Dynamics 365 core, building a scalable blueprint now rolling out across 39 sites worldwide.

Sonepar

How Sonepar modernised its contact centre with Microsoft Contact Centre and Dynamics 365, rolling out to 700 inside-sales agents in just four months, lifting sales performance and laying the foundation for AI.

Hitachi Construction Machinery

How Hitachi Construction Machinery revamped the ageing ERP systems of its overseas group companies onto a single Microsoft Dynamics 365 core, rolling out to 17 locations worldwide and unlocking centralised, real-time visibility of global operations.