Customer Stories
Sonepar transforme son expérience client avec un Contact Center nouvelle génération
Comment Sonepar a modernisé son centre de contact pour gagner en efficacité, en performance commerciale et préparer l’IA à grande échelle
Hitachi Construction Machinery Americas
Hitachi Construction Machinery Americas (HCMA) automated its Accounts Payable processes using Hitachi Solutions OCR Agent integrated with Microsoft Dynamics 365 Finance & Operations, streamlining invoice capture, validation, and journal creation.
Okuma America
How Okuma America supplement its lean and mean IT department with cost-effective resources so it could be responsive to users and maximize the new system’s productivity and efficiency benefits.
Schneider Downs
How Schneider Downs built on its Dynamics 365 CRM foundation to pursue a data and analytics modernization journey, using Microsoft Purview, Azure, and Power BI to work toward a unified, governed, and real-time "data nirvana."
Warwickshire County Council
How Warwickshire County Council built a new, integrated customer platform on Microsoft Dynamics 365 with Hitachi Solutions, letting residents report, apply, track and pay online, and cutting payment handling to a day and a half.
David Lloyd Leisure
How David Lloyd Clubs built a modern data platform with Hitachi Solutions, creating "Golden Data", a single, trusted version of the truth that lets club managers make smarter, faster decisions.
Clarion Housing
How Clarion Housing Group consolidated more than 50 front and back-office systems onto a single Microsoft Dynamics 365 platform with Hitachi Solutions, built on Essentials for Housing, to transform services for its residents.
Lee Company
How Lee Company, a family-owned HVAC, plumbing and electrical provider founded in 1944, replaced a 20-year-old ERP with an integrated Microsoft Dynamics 365 platform, "Project Atlas", to unify four business units and scale toward $700 million by 2030.
Barrie Police Service
How the Barrie Police Service replaced a deprecated reporting tool with a custom Power Apps solution, MORA, built with Hitachi Solutions, letting officers complete and submit incident reports from the field and cutting report approvals to hours.
Strike Energy Services
How Strike Energy Services implemented Microsoft Dynamics AX in just six months and within 2% of budget with Hitachi Solutions, standardising processes across the business and anticipating a 20 to 30% revenue gain.
Axiata Digital Advertising
How Axiata Digital Advertising replaced ageing on-premise systems with Microsoft Dynamics 365 Finance and Supply Chain Management, deployed by Hitachi Solutions across 11 legal entities in nine countries, cutting a 12 to 15-day month-end close.
U.S. Xpress
How U.S. Xpress unified customer information across all its divisions on Microsoft Dynamics CRM with Hitachi Solutions, cutting seven-hour sales prep to 90 seconds and recovering around $350,000 a year in lost-opportunity costs.