CPG & Retail

Fenwick

Fenwick

How Fenwick, trading since 1882, modernised onto Microsoft Commerce within Dynamics 365 to gain a single customer view, clear inventory visibility and reliable financial reporting across every channel.

Sonepar

Sonepar

How Sonepar modernised its contact centre with Microsoft Contact Centre and Dynamics 365, rolling out to 700 inside-sales agents in just four months, lifting sales performance and laying the foundation for AI.

From Dark Data to Trusted Data

From Dark Data to Trusted Data

AI in retail: Turning promises into performance

AI in retail: Turning promises into performance

From the dot-com crash to AI, how digital transformation reshaped retail, disrupted industries, and continues to redefine global commerce.

AI Agents in Action

AI Agents in Action

Your Data is Not AI-Ready and That is the Real Problem 

Your Data is Not AI-Ready and That is the Real Problem 

Business Performance Planning in Dynamics 365: Smarter Sales & Payroll Planning  

Business Performance Planning in Dynamics 365: Smarter Sales & Payroll Planning  

Enabling Smarter Enterprise for Dynamics 365 with Hitachi Solutions Managed Services 

Enabling Smarter Enterprise for Dynamics 365 with Hitachi Solutions Managed Services 

QuickStart Your Growth: Accelerating CRM Innovation with AI and Dynamics 365 

QuickStart Your Growth: Accelerating CRM Innovation with AI and Dynamics 365 

Empowering Finance Leaders: Rewriting the Finance Playbook with Dynamics 365 & AI

Empowering Finance Leaders: Rewriting the Finance Playbook with Dynamics 365 & AI