Hitachi Solutions
8 Key Ways to Improve Customer Service in Banks
Customer experience has become a key competitive differentiator in the financial services industry. Since customer service is a core component of the customer experience, it’s vital that banks and credit unions not only look for ways to improve customer service in banks, but to completely exceed expectations.
Power BI with Dynamics 365 for Finance and Operations (Part 3): Use OData Connectivity to Create Power BI Reports
This blog is a three-part series, where in the first part, I showed step-by-step instructions on how to pin Power BI dashboard visuals within Dynamics 365 for Finance and Operations workspaces. In the second blog of the series, I showed how to link Power BI reports within Dynamics 365 for Finance and Operations workspaces. In this blog, the third of the series, I will show how to use OData connectivity to create Power BI reports directly from the Dynamics 365 for Finance and Operations entity store.