United Kingdom
How a Design Sprint with HM Revenue and Customs (HMRC) led to a prototype that helped umbrella company workers understand their pay
Umbrella company workers often struggle to understand their pay, deductions, and tax, and the consequences can be serious. In partnership with HMRC, our team ran a focused design sprint to explore this challenge and rapidly prototype a solution. In this blog, Michal Ozorowski, User-Centred Design Director, shares how the sprint worked, what it revealed, and why this lean approach can be a game-changer for government teams solving complex problems at pace.
AI in Finance: Professional Services firms take first steps toward transformation
As AI reshapes the finance function, professional services firms are taking their first steps toward transformation. This article explores the early opportunities, challenges, and how firms can use AI to unlock more strategic decision-making and operational efficiency.
Delivering Smarter Public Services with Low-Code and AI
The UK government’s mandate for 5% efficiency savings across all departments by 2028-29, combined with Prime Minister Starmer’s bold vision that “no person’s substantive time should be spent on a task where digital or AI can do it better, quicker and to the same high quality”, signals a major shift in how public services must […]
Empowering Civil Servants Through AI and Low Code: Building from the Inside Out
Low Code & Government In recent months, headlines have been filled with ambitious announcements about how the UK government plans to embrace artificial intelligence. From initiatives to position Britain as a global AI leader to investments in public computing and the creation of AI growth zones, the direction of travel is clear. But at the […]
Transforming Social Care Services: Aberdeen City Council’s Partnership with Hitachi Solutions
Hitachi Solutions partnered with ACC’s Adult, Children’s, and Justice Services to create a tailored, scalable solution on Dynamics 365 and Power Platform. A Lifetime Services agreement now supports its ongoing evolution.