Manufacturing

End-to-end solutions for today’s manufacturers

overview

Today’s Manufacturer is capitalizing on digital advantages

The manufacturing industry is critical to a healthy economy as it is connected to 20 percent of total U.S. employment and 11.9 percent of total annual GDP. It’s a competitive industry that has always prioritized harnessing technology to try to deliver greater efficiency and productivity.

However, new trends are accelerating technological change and making it difficult for manufacturers to keep pace. To survive, they need to:

  • Find new way to differentiate themselves by shifting from just selling products to driving results
  • Focus strongly on data and insights provided by smart and connected equipment
  • Modernize and evolve with technology
  • Think beyond IoT and connected equipment to advanced analytics, ML, AI, bots, and other technologies

It’s clear that in today’s dynamic landscape, competitive edge is no longer based on product offerings. Now, it’s all about the best and most profitable business models. By building and maintaining a continuous flow of information across a comprehensive platform, you can take advantage of data-driven outcomes that differentiate your business in the market.

Top Manufacturing business challenges

industry-focused products and solutions

Evolve quickly and efficiently

From streamlining existing processes and products, to delivering new services and transforming business models, our manufacturing solution suite enhances operational efficiency, boosts productivity, and allows businesses to evolve with changing industry (and customer) demands.

IoT Service Hub Icon

IoT Service Hub

Don’t be limited to managing the maintenance of production assets based on equipment age or usage to stay ahead of costly failures, transform your maintenance model from repair and replace to predict and prevent.

  • Predictive Maintenance
  • Equipment Monitoring and Telemetry
  • Production Optimization
  • Workplace Safety
View details
extended field service icon

Extended Field Service

Take Microsoft Dynamics 365 for Field Service to a whole new level. Streamline service operations, connect field service to your ERP finance and operations processes, and leverage digital transformation technology.

  • Warranty Management
  • Time Card Management
  • Preventative Maintenance
  • Depot Repair
View details
engage product icon

Engage for Equipment Dealers

Are you missing out on revenue opportunities, facing longer and more complex sales cycles, increased equipment downtime and service costs, and dissatisfied customers? Simplify your sales, equipment, and service processes.

  • Sales Management
  • Service Management
  • Relationship Management
View details
contract management icon

Contract Management

This plug-and-play solution extends the functionality of D365 for Customer Engagement and provides all the value of a bigger contract management system without the complexity or cost.

  • Centralized Digital Repository
  • Workflow Engine
  • Automated Renewal Notifications
  • Regulatory Compliance
  • Industry Agnostic
View details

Did you know…

65%

of technicians still print out their service tickets prior to going to customer sites

20.4 billion

devices worldwide are currently IoT-enabled

73%

of manufacturing executives say IoT plays a role in their digital transformation strategy

Ready to make sense of smart equipment?

Find out how