Whitepaper: Maximizing the Retail Supply Chain
Thought Leadership Our Approach
Consumer Packaged Goods (CPG) & Retail
Empowering Unified Customer-First Strategies for Brands, Retailers, and Wholesalers
Empowering Unified Customer-First Strategies for Brands, Retailers, and Wholesalers
of brands are in the “emerging” phase of tech transformation, struggling to unlock innovative experiences.
Digital leaders generated 3.3x the total shareholder return of digital laggards between 2016 and 2020.
of retailers base decisions on in-store performance, and only 35% consider omnichannel strategy.
of brands cite upgrading their supply chain strategies as crucial for better customer experiences.
Brands and retailers are continuing their transformative journeys, leveraging technology and data to offer personalized experiences to customers and consumers while streamlining operations. With innovations like truly unified customer journeys across channels, data-driven customer segmentation and real-time personalization, companies are reinventing how to engage with customers, increasing brand loyalty and sales.
Largely stemming from direct-to-consumer transactions and syndicated data agreements with retailers, brands are dealing with an influx of data. This data holds immense potential for creating value through targeted product development, strategic pricing, promotion, and personalized marketing. With digital tools and analytics, CPG firms are optimizing their operations, redefining supply chain strategies, and driving profitability. Digital transformation is reshaping the brand-consumer relationship, with a marked shift towards interactivity, viral marketing, and consumer-led content.
Mitigate disruption, control costs, and maintain product availability by overcoming fragmented, outdated systems.
Read moreTransform your disparate data into centralized, actionable insights for strategic business intelligence that boosts your operations, customer experiences, and bottom line.
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Balance hyper-personalized customer experiences through AI-infused marketing with ethical data use to maintain customer engagement and trust.
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Automate routine tasks, streamline collaboration, simplify on-boarding and provide data-driven insights.
Read moreInteract consistently and seamlessly across channels utilizing automation, AI and more.
Read moreCustomer demands shift rapidly, and our advisors can help guide you through challenges like integrating omnichannel strategies, overcoming personalization hurdles, utilizing AI responsibly, inventory visibility, and weighing the pros and cons of emerging tech. Benefit from strategic insights for future-proofing operations, enhancing customer experiences, and fostering innovation.
Customer demands shift rapidly, and our advisors can help guide you through challenges like integrating omnichannel strategies, overcoming personalization hurdles, utilizing AI responsibly, inventory visibility, and weighing the pros and cons of emerging tech. Benefit from strategic insights for future-proofing operations, enhancing customer experiences, and fostering innovation.
Learn moreUtilize the remarkable potential of AI combined with data-driven insights to streamline operations. Responsible AI can improve demand forecasting, analyze shopping patterns, automate replenishment, and mitigate risks such as stock-outs and overstocking. By leveraging the right data at the right time, AI can assist in refining inventory management, optimizing pricing strategies, and understanding customer behavior. This enables the delivery of personalized customer experiences, all while maintaining robust customer data privacy.
Learn moreTransform your business by embracing migration and modernization of systems and processes. Harness the power of integration to deliver seamless experiences across platforms. From optimizing operations to offering personalized experiences, strategic innovation ensures competitiveness and efficiency amid rapid changes. Leverage such transformations for growth and to better serve customers.
Learn moreEmpower your enterprise by effectively managing diverse data sources and establishing a proactive defense against threats. Enhanced data governance addresses quality, provenance, secure sharing, and compliance, fostering a data-centric culture. Elevate cybersecurity to protect against breaches, fraud, and data theft, thereby safeguarding digital operations and securing customer data, while maintaining brand trustworthiness.
Learn moreTransform your business processes with intelligent, cloud-based applications that work seamlessly together. Enable everyone in your organization, from the back office to your field teams, to access real-time data, building stronger relationships and making more informed decisions. Boost customer service, shorten sales cycles, enhance social engagement, and scale easily to increase your return on investment.
Learn moreOptimize operations with scalable infrastructure and secure data storage solutions, driving efficiency and productivity. Facilitate seamless collaboration with modern tools, support custom application development for unique business needs, and ensure business continuity with robust security measures protecting your vital data.
Learn moreCustomer demands shift rapidly, and our advisors can help guide you through challenges like integrating omnichannel strategies, overcoming personalization hurdles, utilizing AI responsibly, inventory visibility, and weighing the pros and cons of emerging tech. Benefit from strategic insights for future-proofing operations, enhancing customer experiences, and fostering innovation.
Learn moreUtilize the remarkable potential of AI combined with data-driven insights to streamline operations. Responsible AI can improve demand forecasting, analyze shopping patterns, automate replenishment, and mitigate risks such as stock-outs and overstocking. By leveraging the right data at the right time, AI can assist in refining inventory management, optimizing pricing strategies, and understanding customer behavior. This enables the delivery of personalized customer experiences, all while maintaining robust customer data privacy.
Learn moreTransform your business by embracing migration and modernization of systems and processes. Harness the power of integration to deliver seamless experiences across platforms. From optimizing operations to offering personalized experiences, strategic innovation ensures competitiveness and efficiency amid rapid changes. Leverage such transformations for growth and to better serve customers.
Learn moreEmpower your enterprise by effectively managing diverse data sources and establishing a proactive defense against threats. Enhanced data governance addresses quality, provenance, secure sharing, and compliance, fostering a data-centric culture. Elevate cybersecurity to protect against breaches, fraud, and data theft, thereby safeguarding digital operations and securing customer data, while maintaining brand trustworthiness.
Learn moreTransform your business processes with intelligent, cloud-based applications that work seamlessly together. Enable everyone in your organization, from the back office to your field teams, to access real-time data, building stronger relationships and making more informed decisions. Boost customer service, shorten sales cycles, enhance social engagement, and scale easily to increase your return on investment.
Learn moreOptimize operations with scalable infrastructure and secure data storage solutions, driving efficiency and productivity. Facilitate seamless collaboration with modern tools, support custom application development for unique business needs, and ensure business continuity with robust security measures protecting your vital data.
Learn more
Our Approach
Transforming the retail and CPG landscape with data and technology is no longer an option, but a necessity. Our commitment is to deliver solutions that drive growth, optimize operations, and create unique customer experiences that set our clients apart.
Deb Marotta
Vice President, Hitachi Solutions
Whitepaper: Maximizing the Retail Supply Chain
Thought Leadership Whitepaper: How Marketers Can Implement Real-Time Technology to Optimize Marketing Spend and Improve Conversions
Data, Analytics & AI Blog Post: AI and the Way We Work
Data, Analytics & AI Ebook: Low-Code Use Cases in CPG and Retail
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