Sudheer Raj Pula

Sudheer is a seasoned expert in Dynamics 365 Customer Engagement (CRM), with deep experience in Power Apps and system integrations. His work is focused on research and development of AI features that enhance automation within CRM solutions.
Field Service on the Go: Experience the Power of Copilot in Mobile App 

Field Service on the Go: Experience the Power of Copilot in Mobile App 

In today’s fast-moving world, field service teams need more than just tools—they need intelligent solutions that work wherever they are. At Hitachi Solutions, we are proud to introduce the next leap in service excellence: the Microsoft Dynamics 365 Field Service mobile application, now supercharged with Microsoft Copilot AI.  Prerequisites: What You Need to Get Started  […]

Amp Up Your Marketing Game: Effortless Segment Creation with AI in Dynamics 365 Customer Insights

Amp Up Your Marketing Game: Effortless Segment Creation with AI in Dynamics 365 Customer Insights

Are you ready to revolutionize your marketing campaigns and reach the right audience with just a few clicks? Dynamics 365 Customer Insights and AI-powered Microsoft Copilot lets users create complex customer segments as easy as typing a sentence. Here’s how you can harness this game-changing feature, from setup to execution. Objective The goal is to […]

Revolutionizing Field Service with AI: A Smarter, Faster, and More Efficient Approach 

Revolutionizing Field Service with AI: A Smarter, Faster, and More Efficient Approach 

In today’s fast-paced business environment, efficiency and customer satisfaction are top priority. At Hitachi Solutions, we understand these needs and are excited to share how we’re transforming field service operations with the power of Artificial Intelligence (AI).  The Challenge: Streamlining Service Requests  Traditionally, managing field service requests involves a lot of manual effort. Service teams […]