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Customer Zero is a Strategy, Not a Slogan

Proof over promises: We use it. We prove it. You benefit faster. In the age of AI, every vendor claims innovation; but the organizations that lead are those that make themselves the customer. At Hitachi Solutions, “Customer Zero” isn’t a marketing tagline, it’s a strategic operating model that drives credibility, accelerates learning, and delivers measurable […]

5 minute read

Don’t Boil the Ocean to Make Pasta: A Smarter Approach to AI Adoption

You don’t have to boil the ocean to make pasta. You just need a pot. That simple analogy captures one of the biggest mistakes I see organizations make when approaching data and AI. Too often, leaders believe they must tackle everything at once, every dataset, every workflow, every system, before they can begin. The result […]

3 minute read

Data First, AI Second: Insights from Microsoft Ignite

In this episode of Exchanges with Hitachi Solutions, host Matt Volke sits down with Alex Rigaud, Vice President of Incubation Solutions, fresh from Microsoft Ignite in San Francisco. Together they unpack the biggest announcements from Ignite—including Microsoft’s new Agent 365 platform—and explore how organizations can move from experimentation to truly embedding AI across their business. In this episode, you’ll hear Matt […]

2 minute read

GitHub Copilot CLI: Boost Developer Productivity in the Terminal

Check out Lucas Pains’ blog for more. I’ve been using GitHub Copilot CLI for a few weeks now, and it has significantly enhanced my productivity beyond what Copilot in IDEs already provides. In this post, I’ll share my experience and practical tips to help you maximize this powerful terminal-based AI assistant. What is GitHub Copilot CLI? GitHub […]

6 minute read

Hitachi Solutions is Turning Birthdays into Impact

We’re planting a seed for sustainability with Ecologi At Hitachi Solutions, sustainability is more than a goal, it’s a responsibility. Through our collaboration with Ecologi, we actively support global climate action projects that restore ecosystems and reduce carbon emissions. Partnership with Ecologi Through our collaboration with Ecologi, we actively support global climate action projects that […]

3 minute read

5 Insights on AI Agents from an Industry Insider

There’s a lot of noise about AI agents—awareness campaigns, pressure to adopt, and confusion about what AI agents are actually for. Recently, I sat down with Chris Fairfax, Technical Product Manager for Industry Cloud at Hitachi Solutions, to clear the fog around agents and agent use cases. We’re here to add clarity, not just to […]

4 minute read

Hitachi Solutions Wins 2025 Microsoft Partner of the Year for Dynamics 365 Finance and Government

Hitachi Solutions has been named the 2025 Microsoft Partner of the Year for Dynamics 365 Finance and Government, a prestigious recognition that celebrates excellence in innovation, customer impact, and technical leadership across the Microsoft ecosystem.  In addition to this win, Hitachi Solutions was named a finalist in several other categories for the 2025 Microsoft Partner […]

3 minute read

The Future of AI Agents: Why Centaurs Will Win

In the mythic world, Centaurs were half-human, half-horse, straddling two realms. In the modern workplace, the question is: Are you blending human judgment with machine power like a true Centaur, or have you slipped into the Reverse Centaur trap—serving the algorithm instead of leading it? Let’s explore why this matters for AI adoption and how […]

3 minute read

11 Ways AI is a Catalyst for Productivity in Pharmaceutical Organizations

See how AI has the potential to impact employee and sales productivity in pharmaceutical organizations.

4 minute read

The Secret to Agents, Man

Unlock the Power of AI Agents in Microsoft Dynamics In this episode of Exchanges with Hitachi Solutions, we’re joined by our own secret agent man, or at least a man who knows the secrets of using AI Agents successfully. He is Fairfax…. Chris Fairfax, Technical Product Manager for Industry Cloud at Hitachi Solutions. Chris explains […]

1 minute read

5 Key Insights from a Tech Leader that Unlock Generative AI Success

Generative AI has captured the imagination of business leaders everywhere, promising to revolutionize everything from customer service to product development. Yet, beneath the headlines and hype, a sobering reality is emerging: most enterprise AI pilots don’t deliver the transformation they promise. The viral “95% of Copilots fail” statistic—often misattributed to specific products like Microsoft Copilot […]

4 minute read