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Maximizing Business Value with AI and Digital Transformation

Join Industry Leaders for an In-Depth Talk on a Value-Driven Approach to AI Recently, I had the chance to sit down with Alex Rigaud, VP of Incubation Solutions at Hitachi Solutions. Together, we drew upon decades of experience at the intersection of cloud, AI, and digital transformation to discuss how organizations can avoid past mistakes […]

2 minute read

Five Insights from a Generative AI Leader

Unlocking the Potential of Generative AI with Dr. Michael Green Businesses are constantly seeking tools that can propel them toward innovation and efficiency, and generative AI stands at the forefront of a revolution, offering unparalleled opportunities for growth and transformation. In an engaging fireside chat with Dr. Michael Green, Director of Product Management, I had […]

3 minute read

Guide to moving to GitHub from Azure DevOps

Originally posted on Lucas Pains’ blog. In my previous post, I explained why many Azure DevOps users should consider moving to GitHub. This guide will help you make that transition smoothly and efficiently. This post focuses on helping you make informed decisions throughout the migration process. Rather than providing exhaustive step-by-step details for every scenario, I’ll […]

11 minute read

Hitachi Solutions Named a Leader by Everest Group in 2025 PEAK Matrix® Assessments

Here at Hitachi Solutions, we believe part of being a leader is guiding others to their own success. Because we come from a culture of defining our success based on our customers’ success, it makes it all the more exciting to announce Hitachi Solutions has been named a global leader in Microsoft-powered business transformation in […]

3 minute read

AI on the Front Lines

Empowering the next generation of field service technicians As AI becomes increasingly prevalent and accessible, field service organizations are embracing the new technology to transform their organizations: streamlining work order management, reducing parts and revenue leakage, evolving from a break-fix model to predictive service, and more. This shift, however, requires a nuanced approach, particularly when […]

5 minute read

Lost in the AI Hype? Our Experts Shine Some Light in this Fireside Chat.

Welcome to an exciting exploration into the world of Generative AI with Jay Natarajan, Vice President of SCM Sales and Dr. Michael Green, Principal Consultant of Hitachi Solutions. In this engaging fireside chat, these industry veterans delve into the transformative potential of Gen AI, offering insights that could help define or redefine your business strategy. […]

2 minute read

6 Novel Ways Retailers Are Modernizing Contact Centers With AI

It’s clear that Retail and Consumer Goods (RCG) companies are under immense pressure to modernize and scale their supply chain operations while at the same time reducing costs – requiring smarter field execution and leaner teams. The primary challenges range from shifting consumer expectations and economic pressures to fulfillment and logistics issues, as well as […]

5 minute read

Hitachi Solutions Leaders Featured on CanadianSME Podcast

We are excited to share that two of our distinguished leaders, Nonika Bajaj and Alex Rigaud, were recently featured on the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this insightful episode, they explored the transformative role of AI and Microsoft technologies in empowering Canadian businesses toward digital excellence. Here are some key highlights […]

2 minute read

Amp Up Your Marketing Game: Effortless Segment Creation with AI in Dynamics 365 Customer Insights

Are you ready to revolutionize your marketing campaigns and reach the right audience with just a few clicks? Dynamics 365 Customer Insights and AI-powered Microsoft Copilot lets users create complex customer segments as easy as typing a sentence. Here’s how you can harness this game-changing feature, from setup to execution. Objective The goal is to […]

3 minute read

How Hitachi Solutions Is Transforming Customer Feedback with AI—and Winning Big

We’re thrilled to share that Hitachi Solutions has been named a winner in the 2025 Microsoft Copilot Studio Enterprise Agent Challenge for our innovative “Sentiment Insights Agent.” This global hackathon brought together top enterprise teams to build intelligent AI agents using Microsoft Copilot Studio—and our solution stood out among submissions from giants like Shell, PwC, […]

3 minute read

Unveiling Agent Bricks – A New Era in AI Automation with Michael Popp

Podcast Highlights  Introduction to Agent Bricks  Databricks introduces Agent Bricks, a transformative tool that simplifies the creation of AI agents. Integrated with their data intelligence platform, Agent Bricks leverages Unity Catalog and MLflow 3.0 to ensure seamless deployment and operation. This advancement allows businesses to bypass the complex processes traditionally involved in agent development, enabling […]

2 minute read