Customer Stories

See how we are driving meaningful digital transformation while delivering exceptional customer service, and unparalleled quality.

Hitachi Construction Machinery (UK) Limited Case study Logo

Optimizing Operations and Financial Transparency with Dynamics 365 

PT Hexindo Adiperkasa Tbk (HAP), a Hitachi Construction Machinery subsidiary, partnered with Hitachi Solutions to implement Microsoft Dynamics 365 Finance and Supply Chain Management. From automating service maintenance to optimizing rental and remanufacturing workflows, the initiative streamlined core business processes, enhanced financial transparency, and empowered over 700 users with real-time insights.

Intralox

While Intralox is an expert in keeping things moving, they faced significant operational challenges managing their expansive customer base of over 80,000 accounts. Operating across multiple regions and 18 languages, plus handling nearly 40,000 service calls annually, the company struggled with fragmented systems that hindered efficiency and visibility.

Hitachi Construction Machinery (UK) Limited Case study Logo

Road to Operational Agility with Microsoft Dynamics 365

Hitachi Construction Truck Manufacturing modernized operations with Microsoft Dynamics 365, streamlining production, warehousing, and financial management. In just 10 months, they achieved real-time visibility, seamless integrations, and digitalized processes across 25 warehouses—boosting efficiency, supporting remanufacturing, and building a strong foundation for growth in the Americas.

Hitachi Construction Machinery (UK) Limited Case study Logo

Microsoft Dynamics 365 Integrated ERP Implementation Service

Hitachi Construction Machinery, a global manufacturer of construction equipment, generates over 80% of its sales from overseas markets. With support from Hitachi Solutions Group, the company revamped the core business ERP systems of its overseas group companies using Microsoft Dynamics 365.