United Kingdom
Warwickshire County Council: Enhancing the customer journey
This blog reflects on the initial phase of Warwickshire County Council's business transformation journey, focusing on replacing their Firm Step Contact Centre solution with Microsoft technology. It also discusses the insights gained from this phase and how they inform phase two of the project, as discussed in a webinar, hosted by Hitachi Solutions and representatives from WCC and Microsoft.
Transforming Media: The Automation Revolution
The Media industry is undergoing a rapid transformation, driven by the emergence of new technologies, platforms, and consumer preferences. In this competitive and dynamic landscape, media organisations need to find ways to deliver high-quality content, engage with their audiences, and optimise their operations. Automation is one of the main drivers for this change.
Low Code: A New Era of Government Efficiency Workshop
Workplace well-being, better career paths for civil servants and increased deployment of better public services are all potential upsides of the low code movement. But it needs to be implemented with care. Hitachi Solutions’ Ed Pikett reports from a gathering of digital, data and technology leaders each at different stages of integrating Power Platform and Low Code ways of working.
Strengthen your ERP with Power Platform: What, Why, and How
In a constantly evolving world, the crucial question for companies remains: How to transform our ERP (Enterprise Resource Planning) into agile, innovative systems perfectly aligned with our specific needs? The answer lies in the seamless fusion between the robust functionality of ERP and the revolutionary power of the Microsoft Power Platform .
Re-imagining Financial Transformation with The Financial Times
This blog explores the strategies and insights raised during a recent discussion that our team held in partnership with the Financial Times. It will cover the complexities and opportunities inherent in financial transformation, focusing on the integration of Enterprise Resource Planning (ERP) systems as a cornerstone for business success.
Agile Methodology for High-Quality Solutions Delivery
In the dynamic world of software development, Agile methodologies have revolutionised the way projects are delivered, emphasising flexibility, collaboration, and customer satisfaction. At the heart of this transformation, especially for organisations like Hitachi Solutions Europe, lies the core practice of Agile methodology in Testing, a critical component that ensures the delivery of high-quality solutions. Agile Testing diverges from traditional methods by integrating testing into the development process from day one, enabling continuous feedback and iterative improvement.