Hitachi Solutions Announced as Launch Partner for Microsoft Agent 365, Bringing Governed AI Agents from Pilots to Production
3 minute read
Hitachi Solutions, a global Microsoft systems integrator, announce today the launch of its Microsoft Agent 365 services, following its selection by Microsoft as a launch partner for Agent 365, Microsoft’s unified control plane for agentic AI. The offering helps organizations observe, govern, and secure AI agents at scale, enabling a faster, safer path from experimentation to enterprise-wide production.
As AI agents rapidly proliferate across enterprises, many organizations are discovering that adoption is outpacing control. Without centralized governance, visibility, and security, agentic AI initiatives often stall in pilots, or create risks that limit scale. Agent 365 addresses this challenge by providing a single control plane to manage agent lifecycle, security, and performance across the enterprise.
Hitachi Solutions’ approach extends Agent 365 with a governance-first delivery model, designed to help customers scale agentic AI with measurable business outcomes, not hype-driven experimentation.
“We see governance as the key to agentic AI, not an obstacle,” said Alex Rigaud, Vice President, Americas Incubation Solutions, Hitachi Solutions. “Our focus is helping customers move beyond pilots with confidence. By anchoring agentic AI in Agent 365 and leading with governance, we help organizations scale faster, reduce risk, and deliver real business outcomes.”
From AI Ambition to Enterprise Execution
Built on Agent 365, Hitachi Solutions’ services are designed to help organizations:
- Establish complete visibility across all AI agents in use, regardless of platform or creator
- Apply consistent governance policies across the full agent lifecycle, from onboarding through retirement
- Extend enterprise-grade security to agents using existing Microsoft security investments
- Accelerate time to value by moving from pilots to production-ready, business-critical agents
This governance-first approach directly supports the findings outlined in Hitachi Solutions’ recently released perspective on the ROI of AI Governance, which shows that centralized oversight is not a brake on innovation—but a prerequisite for sustainable scale.
Hitachi Solutions Agent 365 Governance Offering
As part of the launch, Hitachi Solutions is introducing a new Agent 365-focused offer, designed to help organizations quickly assess their current AI agent landscape and establish the foundation for safe, scalable adoption.
We’ll help our customers:
- Rapid inventory and validation of AI agents
- Baseline governance and security design aligned to enterprise risk models
- Configuration of Agent 365 for centralized visibility and control
- A clear roadmap for scaling agentic AI into production environments
This approach allows organizations to realize value quickly while minimizing risk, well before executing large, multi-phase programs.
Unlock ROI from Agent 365 with Governance
Unlike traditional AI advisory or experimentation-led approaches, Hitachi Solutions brings deep experience in governance, security, and operational readiness across regulated and complex enterprise environments.
“Agentic AI represents the next evolution of how work gets done, but only if organizations can deploy it responsibly at scale,” said Nirav Shah, Corporate Vice President, Microsoft Agent 365. “Microsoft Agent 365 provides the foundation for governed, enterprise-grade AI agents – and partners like Hitachi Solutions play a critical role in helping customers operationalize agents with the right balance of speed, security, and control.”
