IP

Hitachi Solutions Call Center Wrap-Up

Transforming Provider Management

The Executive’s Guide to Data Modernization

Your Fast Track to Analytics & AI

Grant Thornton

How Grant Thornton replaced inconsistent, country-by-country CRM systems with one global Microsoft Dynamics CRM template, "OneView", built with Hitachi Solutions, giving 31,000 people in 100 countries a consistent view of clients and relationships.

MVP Health Care

How MVP Health Care replaced a makeshift, siloed CRM with a centralised Microsoft Dynamics 365 member-engagement platform built with Hitachi Solutions, expecting to save $6 million a year while rolling out to 1,400 users.

Warwickshire County Council

How Warwickshire County Council built a new, integrated customer platform on Microsoft Dynamics 365 with Hitachi Solutions, letting residents report, apply, track and pay online, and cutting payment handling to a day and a half.

Trimac Transportation

How Trimac Transportation replaced Salesforce with Microsoft Dynamics 365 Customer Engagement and automated its contract management with Hitachi Solutions, uniting its lead-to-cash cycle and laying the foundation for a self-service customer portal.

Lee Company

How Lee Company, a family-owned HVAC, plumbing and electrical provider founded in 1944, replaced a 20-year-old ERP with an integrated Microsoft Dynamics 365 platform, "Project Atlas", to unify four business units and scale toward $700 million by 2030.

Rotork

How Rotork unified a fragmented, 75-app global IT estate onto a single Dynamics 365 core, building a scalable blueprint now rolling out across 39 sites worldwide.