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Artificial Intelligence: How AI Is Changing Retail

The digital transformation of the retail industry has been going on for years. It has increased speed, efficiency, and accuracy across every branch of retail business, thanks in large part to advanced data and predictive analytics systems that are helping companies make data-driven business decisions. None of those insights would be possible without the internet of things […]

7 minute read

20 Successful Call Center Strategies to Implement Today

Enhance agent performance, optimize the customer experience, and drive customer loyalty with these call center best practices.

18 minute read

10 Comprehensive Supply Chain Risk Management Strategies

An efficient, resilient, and reliable supply chain has never been more important. Learn the top 10 strategies for successful supply chain risk management.

14 minute read

Top 10 Banking Industry Challenges for 2025 — And How You Can Overcome Them

The banking industry is undergoing a radical shift, driven by new competition from FinTechs, changing business models, mounting regulation and compliance pressures, and disruptive technologies. Banking industry digital transformation is at the forefront of this evolution, reshaping traditional approaches to meet today’s demands. The emergence of FinTech/non-bank startups is changing the competitive landscape in financial services, forcing […]

15 minute read

12 Tips for Managing a Successful Virtual Team

The spread of the COVID-19 virus has impacted the lives of countless people around the world. As it continues to evolve, it is expected to disrupt many more services and functions of day-to-day life, including work. We know many businesses are now facing the challenge of remaining productive while working from remote locations. At Hitachi […]

10 minute read

IoT in Manufacturing: Applications Today and the Future

The implementation and use of the internet of things (IoT) has transformed how industries operate, communicate, and utilize data— and it’s only continuing to grow. It is estimated that by 2025, over 75 billion devices will be connected via IoT.  In manufacturing, those changes have also come at a rapid pace, and an industry that was once […]

18 minute read

8 Key Ways to Improve Customer Service in Banks

Customer experience has become a key competitive differentiator in the financial services industry. Since customer service is a core component of the customer experience, it’s vital that banks and credit unions not only look for ways to improve customer service in banks, but to completely exceed expectations.

12 minute read

Power Apps Primer: Canvas vs. Model-Driven Apps

What Is Power Apps? Microsoft Power Apps is an innovative program designed to democratize software development and make it easy for organizations to rapidly spin up custom applications. To do so, Power Apps uses low-code, a software development technique that enables users to design and develop apps by dragging and dropping components into a flowchart-style formation. Low-code development […]

7 minute read

The Ultimate Guide to Dynamics 365 Pricing and Licensing

Microsoft Dynamics 365 pricing and licensing is an innovative new way to deliver a powerful, affordable business management system. Get the details here.

9 minute read

Your Complete Guide to Customer Loyalty Management

How are you promoting customer loyalty? Strategizing, implementing, and running a successful loyalty program is no easy feat, but it’s one of the best ways to attract, engage, and delight your customers. Here’s our guide to what customer loyalty means, why it’s important, and 24 ways you can build and maintain it. What is Customer Loyalty? Customer […]

18 minute read

How Vendor Consignment Works in D365 for Finance & Operations

Vendor Consignment is new functionality in Dynamics 365 for Finance and Operations (D365 F&O) and is very useful for the manufacturing industries where many organizations use consignment inventory for production. Vendor Consignment can also be used in Distribution, packaging industries, and Retail Industries where the vendor can showcase the new products in the market, introducing […]

5 minute read