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Beyond the Warehouse: Lakehouses Modernize Data Architecture

This is the first article in a four-part blog series where we’ll look at the evolution of data storage and analytical architectures and how they contribute to creating mature, data-driven organizations. Customer maturity along the data spectrum is indeed a journey, and building the appropriate architecture over time is a key component. Join us as […]

10 minute read

Top 12 Reasons for Financial Institutions to Automate Their Business Processes

Business process automation delivers optimized workflows, enhanced productivity, reduced costs, and more to financial institutions.

13 minute read

Mapping the Retail Customer Journey: How to Get Started

Develop a holistic view of your brand’s customer journey and optimize each individual touchpoint with customer journey mapping.

12 minute read

Hitachi Solutions America Announces IP Asset Purchase of Yesflow

Leading Microsoft partner expands solution portfolio to include chat-based mobile digital assistant

3 minute read

How to Dynamically Create Triggers in Azure Synapse Pipelines

Let’s look at how to use the tools within Azure Synapse (data lake, key vault, SQL serverless database) to automate triggers in Synapse.

7 minute read

Here’s How to Deliver an Exceptional Customer Experience (for 2026)

Increasing customer expectations and an unsteady economy will create a crossroads for customer experience (CX) programs in 2023. With the potential for companies to start tightening their belts, organizations that have strategies and solutions to improve customer experience — and the data to prove it — will remain healthy and continue to thrive.  Post-pandemic, the […]

16 minute read

Artificial Intelligence: How AI Is Changing Retail

The digital transformation of the retail industry has been going on for years. It has increased speed, efficiency, and accuracy across every branch of retail business, thanks in large part to advanced data and predictive analytics systems that are helping companies make data-driven business decisions. None of those insights would be possible without the internet of things […]

7 minute read

20 Successful Call Center Strategies to Implement Today

Enhance agent performance, optimize the customer experience, and drive customer loyalty with these call center best practices.

18 minute read

10 Comprehensive Supply Chain Risk Management Strategies

An efficient, resilient, and reliable supply chain has never been more important. Learn the top 10 strategies for successful supply chain risk management.

14 minute read

Top Banking Industry Challenges in 2026 (And How Microsoft-Powered Solutions Solve Them)

Banks and credit unions face rising fraud losses, compliance costs, and customer expectations in 2026. See the top challenges — and how real institutions solved them with Microsoft technology and Hitachi Solutions.

7 minute read

12 Tips for Managing a Successful Virtual Team

The spread of the COVID-19 virus has impacted the lives of countless people around the world. As it continues to evolve, it is expected to disrupt many more services and functions of day-to-day life, including work. We know many businesses are now facing the challenge of remaining productive while working from remote locations. At Hitachi […]

10 minute read