How Pizza Inspired Our Latest Tech Innovation
3 minute read
The only thing I may love more than pizza is tech innovation. And interestingly, pizza was a major inspiration for our latest innovation that gives you incredible oversight to project statuses.
Who doesn’t love the convenience of tracking their pizza from the moment they order it to the second it arrives at their door? It’s a slice of technology magic that’s become a staple of our modern lives. Inspired by the simplicity and transparency of pizza tracking apps, we’re thrilled to introduce Hitachi Solutions Process Pulse – a groundbreaking tool designed to bring the same clarity and efficiency to your business processes.
Just like you wouldn’t want to be left wondering when your pizza will arrive, businesses shouldn’t be in the dark about the status of their critical processes. With Process Pulse, you gain a clear and rapid view of current process statuses, streamlining your workflow and ensuring everything is on track.
Streamline Your Workflow with Process Pulse
Process Pulse integrates with Hitachi Solutions Task Manager, which coordinates complex processes with a streamlined workflow, included with Hitachi Solutions Engage, Dynamics 365, along with Power Apps and Portals. Process Pulse offers a real-time perspective on your process standings, just like a pizza tracking app shows you whether your pizza is in the oven, out for delivery, or ready for pickup. Process Pulse is customizable to accommodate your complex processes, helping you save time, elevate service quality, and enhance collaboration across departments and roles.
- Gain Valuable Insights: Make informed decisions and improvements with deep insights into your processes.
- Seamless Integration: Access your task progress within Task Manager and beyond, ensuring you stay updated in a single view.
- Easy Configuration: Customize process steps and set expected durations effortlessly.
- Customer Communication: Keep customers informed on progress, reducing unnecessary calls to Customer Service.
- Versatile Use Cases: Ideal for Claim Processing, Enrollment, Sales, Account Management, Loan Processing, and more.
Process Pulse Use Case: Onboarding New Employees
Onboarding new employees can be a complex process involving multiple departments and numerous steps. Here’s a use case for onboarding new employees using Process Pulse.
Steps Involved:
- Initiate Onboarding Process: Process Pulse sets the onboarding workflow in motion, notifying relevant departments.
- Document Submission and Verification: Process Pulse tracks the submission of necessary documents and verification status, notifying HR when documents are verified.
- IT Setup: Process Pulse monitors the progress of workstations and access requirements and sends reminders if any delays occur.
- Training and Orientation: Process Pulse tracks training schedules, attendance, and completion of mandatory training sessions.
- Feedback and Evaluation: Process Pulse compiles feedback and tracks any necessary follow-up actions.
By leveraging Process Pulse, this company was able to easily onboard, collaborate, and keep the employee aligned and on track, along with insights into what could be late or missing during the process.
A Singular Customizable View
No matter how complex your processes may be, Process Pulse can be fully customized to meet every step.
- A single view of every step and phase for your processes
- Get a wide and deep look so you can make better decisions that positively improve your processes
- Lives within your Dynamics environment, Portal, or beyond
