Optimize the Performance of Your CRM Environment

Microsoft Dynamics 365 CE is a critical component of your business success. And to get the most value out of your CRM investment, you need to optimize its performance and useability. Hitachi Solutions CRM HealthCheck is a proactive service that does just that.

This 30- to 40-hour assessment takes a deep dive into your CRM environment and leaves you with documented steps to drive productivity, user adoption, and business outcomes.

Value

• Align strategic objectives & service values
• Understand the key activities required to retain and gain customers
• Increase end user satisfaction
• Implement appropriate leadership and governance

Scope

• Technical Design & Management Assessment
• Performance Assessment
• User Acceptance & Adoption Assessment