Get Even More Value From Your Engage Subscription
The Identity Verification app works seamlessly with Hitachi Solutions Engage solutions for Dynamics 365. It is highly configurable to your needs and ready to launch directly from contact records or during phone call activities with no need for major investments.
Customizable Verification to Suit Your Needs:
We can tailor the app to match your organization’s specific verification procedures and requirements, and the app can also be adjusted by your company when needed.
Robust Audit History:
Identity Verification automatically generates audit records for each verification event, ensuring compliance and easy reporting.
Improved Call Center KPIs:
Reducing verification time fosters better customer service, which leads to improved first call resolution, average handle time, and quality assurance scores.