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What is Client Readiness?

Many companies have made digital transformation a priority — to spark innovation, boost profitability, and elevate customer satisfaction. But, all too often, their efforts fail to deliver the desired value. One of the main reasons for this failure comes down to expectations. Clients don’t always understand the high level of commitment and collaboration it takes for a project to successfully meet their envisioned business objectives.

The proof

  • Set expectations & ensure readiness for success
  • Build early understanding and commitment & strengthen working relationships
  • Prevent organizational resistance & project exhaustion

The value

  • Best practices-based Unified Framework delivery model
  • Focus on delivery excellence
  • Trained and certified Client Readiness instructors
  • Aligned, collaborative teams

The outcomes

  • Managed expectations
  • Early and strong working partnership
  • Reduced risk of project failure
  • Better quality solution with higher value benefits
managed services

Skill, certification, and experience

A long-standing Gold-certified Microsoft partner and CSP with deep technical knowledge and industry expertise, our change enablement practice was developed out of the lessons learned and best practices gained from working with thousands of clients in many industries. We talk the talk and walk the walk — embedding innovation, collaboration, and agile principles in everything we do. Our change enablement team is experienced, certified, and skilled — providing you with instant access to a vast and knowledgeable network of resources.

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